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4
Uptown

UPDATE: My initial review was very negative, but after working with them to remedy the problem I've updated to 4*. Everyone at this location was extremely helpful. Everything they did was focused on earning a customer Originally my review was negative because I suspected my car had a problem that was caused during work they did. But they agreed to fix the issue with zero hassle, even after telling me they didn't believe they caused it. Daniel gave his side of things but ultimately gave me the final choice of what I thought would be fair. We ended up agreeing on a large discount. The location is perfect for people who live within walking distance of the light rail line. The service is quick, even when they had to tow my car elsewhere for something. I'll be back here in the future due to the great customer service.

Jordan, thank you for bringing this to our attention. Safety is our top priority and we take your concerns seriously. We're disappointed to hear about the issues you experienced with your lug nuts and sincerely apologize for any inconvenience caused. Please reach out to us directly so we can address this matter further.

- Uptown
1
Uptown

DO NOT go here! They can't even put on lug nuts without screwing up your car. I had this location find and fix a broken axle seal, a small transmission leak, plus a lot of standard maintenance work a few months back. They were very easy to work with, the location was convenient for me, and up until this point I had no issues with the work they did. That's until I went to change the brakes and discovered that they're incapable of putting the lug nuts back on without cross threading them. The lug nut not only was cross threaded, but it also wasn't even close to tightened. Whoever did it knew they did it, I'm not even a mechanic and I can tell when I'm starting to cross thread a lug nut or when it's not tight. Whoever did this is just lazy and inconsiderate. A standard impact wrench wasnt even able to remove it. The stud broke off inside the lug nut, so now I've got 4 studs. And I only accomplished that after borrowing an impact wrench from my grandpa who was an 18 wheeler driver. Not only was my car screwed over, it's a safety issue because I've been driving on basically 4 lugs for 3 months unknowingly which puts extra load on the others and over time can break. And if I had a flat tire I would've had absolutely no way to take the tire off. If they can't put a lug nut on correctly and safely then I can only imagine what other basic work they screw up on a daily basis. I plan to go this week to see if they fix their work. I'll update my review as to whether they are honest enough to do that. Edit: I will say Daniel gave great customer service and was very helpful and transparent. I hope he wasn't the one who did this shoddy work.

Jordan, thank you for bringing this to our attention. Safety is our top priority and we take your concerns seriously. We're disappointed to hear about the issues you experienced with your lug nuts and sincerely apologize for any inconvenience caused. Please reach out to us directly so we can address this matter further.

- Uptown
1
Uptown

DO NOT COME!!!!!!! “Appointments don’t mean we are going to work on your car it just means we know you are coming” Dropped my car off at 10am for an oil change and state inspection. Called at 3:30 and they said it should be 30 mins. Called at 4:45 and, again, 30 minutes. Called at 530 and he said they are actively working on my car and it will be done. Showed up… THEY NEVER TOUCHED THE CAR. Dishonest and awful business practices. Read the other low reviews… this isnt a one time thing.

Josh, we're sorry for the disappointment. We understand the frustration when expectations are not met. We strive to deliver timely and reliable service to all our clients. Your feedback is valuable and will be taken seriously to make sure this doesn't happen again.

- Uptown
5
Uptown

Thank you, Michael, for your wonderful 5-star review! We appreciate your kind words and are thrilled that you had a great experience with us. We pride ourselves on providing exceptional service to all our customers. We look forward to serving you again soon!

- Uptown
5
Uptown

Daniel’s great, always nice and insightful and love the concierge service!

Thank you for your kind words, Rabi! We're thrilled to hear that Daniel provided excellent service and made your experience enjoyable. Our concierge team takes pride in delivering top-notch service to our valued customers. We appreciate your feedback and look forward to serving you again soon!

- Uptown
5
Uptown

Daniel was very helpful

Thank you for sharing your experience, Tate! We're glad to hear that Daniel was able to assist you. If you have any further questions or need additional support, please don't hesitate to reach out. We're here to help!

- Uptown
5
Uptown

State Inspection & Oil Change

Thank you, William, for choosing our company for your state inspection and oil change needs. We're thrilled to see that you had a five-star experience with us! If there's anything else we can do, please don't hesitate to reach out.

- Uptown
5
Uptown

⭐️⭐️⭐️⭐️⭐️ Five-Star Review for Woodie’s Repair Shop For 25 years, Woodie’s has been my go-to repair shop, and let’s be honest—that kind of loyalty doesn’t happen by accident. Finding a mechanic you can trust is like finding a unicorn with a wrench, but these folks have proven time and again that honesty, skill, and top-tier service are their standard. From routine maintenance to those “uh-oh, what’s that noise?” moments, I’ve always received exceptional service at a fair price. Their attention to detail is sharper than a torque wrench, and their communication is better than most relationships—no surprises, no nonsense, just quality work done right. The convenience of dropping my car off uptown is the cherry on top, but the real magic is in the team. Professional, knowledgeable, and always willing to go the extra mile (so my car can too), they’ve kept my vehicles safe and running smoothly for decades. Woodie’s, you’re the real MVPs of the road. Thanks for keeping me rolling safely all these years!

Rick, thank you for being a loyal customer for 25 years! We're as rare as a unicorn with a wrench. We work hard to provide the highest level of service and honesty. We're glad you appreciate the attention to detail and clear communication. Keeping your car safe and running smoothly is our top priority. We can't wait to be your go-to for another 25 years!

- Uptown
5
Uptown

Woodies did a professional and thorough analysis on my five yr old GMC. It was in need of some work. The work was completed quickly and the car is running smoothly. It is well known that it is expensive to keep a car running these days. The cost of not maintaining a car is unimaginable. Thank-you, Woodies.

Lawrence, thank you for trusting us with your GMC. We're glad to hear that our analysis and repairs met your expectations. At Woodies, we prioritize quality and efficiency to keep your vehicle running smoothly. We understand the importance of regular maintenance and aim to provide a reliable service. We appreciate your feedback!

- Uptown
5
Uptown

Thank you for your 5-star rating, Tyrone! We're glad to hear that you had a positive experience with us. If there's anything else we can do to make your experience even better, please let us know. We value your business and look forward to serving you again soon!

- Uptown
Woodie's Auto Service and Repair Centers is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Midtown (704) 837-7487, Ballantyne (704) 954-8446, Indian Land (803) 253-2181, Carmel Road (704) 837-4380, Arrowood (704) 624-7650, Uptown (704) 802-5437, Charlottetowne Avenue (704) 817-4140, Ashley Road (704) 445-9063, Davidson (980) 231-1123, Huntersville (704) 885-5193, Mint Hill (704) 209-7056, Matthews (980) 245-4790, Mallard Crossing (704) 288-3284, Fort Mill at Doby's Bridge (803) 232-5447, Summerville (843) 420-3000, Savannah Hwy (843) 377-9880, Eagle (843) 408-0809 if you have any issues in accessing any area of our website.