North and South Carolina Auto Repair

Daniel at Woodie’s Auto Service (North Tryon location) is a total rockstar. After a frustrating experience at another location, he went above and beyond to make things right. He immediately reassured me that the work would be handled under warranty at no cost, and he delivered on that promise without hesitation. The outcome was flawless—my brakes now sound perfect, and the car drives like it should’ve from the start. The difference is night and day. Daniel is a true professional and an asset to Woodie’s. If you want excellent service and peace of mind, go see him!

Daniel is a gem. Please give raise and RUSS AT THE MCDOWELL LOCATION NEEDS RAISE THEESE GUYS ARE GREAT.

Service was great..time efficient definitely recommend coming here , customer service was amazingly well done thanks to Stewart, fixed my problem after going elsewhere got it done the right way …very satisfied:)

I’m regular customer and always get great service. Whole team, but often and this visit special thanks to Daniel.

I took my car to Woodie’s uptown for a brake job that was recommended by the dealership. After inspection, Daniel informed that my vehicle is not due for a brake job at this time and, in fact, can last another 20,000-25,000 miles. I’m very thankful for his transparency instead of charging me for a service that is currently unnecessary. For that reason, Woodie’s has earned my business for all future vehicle services instead of relying on the dealership’s recommendations. Thank you, Daniel!

My experience was good! Mitch was very helpful. I got a diagnostic and they fixed my spray for the wipers. The front door is where the convenience store is just in case you are wondering. I also liked the follow up to check in after I had my car serviced

DO NOT go here! They can't even put on lug nuts without screwing up your car. I had this location find and fix a broken axle seal, a small transmission leak, plus a lot of standard maintenance work a few months back. They were very easy to work with, the location was convenient for me, and up until this point I had no issues with the work they did. That's until I went to change the brakes and discovered that they're incapable of putting the lug nuts back on without cross threading them. The lug nut not only was cross threaded, but it also wasn't even close to tightened. Whoever did it knew they did it, I'm not even a mechanic and I can tell when I'm starting to cross thread a lug nut or when it's not tight. Whoever did this is lazy and incompetent. A standard impact wrench wasnt even able to remove it. The stud broke off inside the lug nut, so now I've got 4 studs. And I only accomplished that after borrowing an impact wrench from my grandpa who was an 18 wheeler driver. Not only was my car screwed over, it's a safety issue because I've been driving on basically 4 lugs for 3 months unknowingly which puts extra load on the others and over time can break. And if I had a flat tire I would've had absolutely no way to take the tire off. If they can't put a lug nut on correctly and safely then I can only imagine what other basic work they screw up on a daily basis. I plan to go this week to see if they fix their work. I'll update my review as to whether they are honest enough to do that. Edit: I will say Daniel gave great customer service and was very helpful and transparent. I hope he wasn't the one who did this shoddy work.

UPDATE: My initial review was very negative, but after working with them to remedy the problem I've updated to 4*. Everyone at this location was extremely helpful. Everything they did was focused on earning a customer Originally my review was negative because I suspected my car had a problem that was caused during work they did. But they agreed to fix the issue with zero hassle, even after telling me they didn't believe they caused it. Daniel gave his side of things but ultimately gave me the final choice of what I thought would be fair. We ended up agreeing on a large discount. They did offer to do it free as well. The location is perfect for people who live within walking distance of the light rail line. The service is quick, even when they had to tow my car elsewhere for something. I'll be back here in the future due to the great service. I was so impressed by the customer service that it really doesnt matter whether or not they caused the problem on my car. The way they responded to my complaint was more than the majority of auto shops would do.