North and South Carolina Auto Repair

Had a flat spare tire and Matt helped us out and got us back on the road!

Customer Service Was 10/10 Soon As I Walked In Jhonny Helped Me And Got Straight To It Replaced My Tail Light In 5 Mins !!

I recently blew a tire ( on a busy Friday eve). I called Woodies and received beyond excellent service. They were courteous, informative and offered options to best fit my needs. Johnny and Jeffrey both were professionals and made this frustrating situation so much smoother. The offer of courteous driving service back to my house was so appreciated. The assessment of my needs for the future was very helpful. All I can say, is I will most definitely return for future needs as they arise.

Walk in for Inspection, fit us in and did a very professional job. With updated steps on upcoming maintenances that need to be done 👍

Matt went above and beyond to help me out today. Great customer service!

Matt and Johnny are awesome. Fast and Fair service with a smile.

I had an oil leak and was unable to determine the cause and location of the leak. After some research I saw that Woodie’s had good reviews, so I opted to give them a call. I spoke to Matt and explained the issue. Matt was friendly and patient, allowing me to complete my explanation and thought process without interrupting. Which is surprisingly rare in customer service these days. Upon arrival at Woodie’s I was greeted by Jeff and Matt. Both were friendly and very easy to talk to. Matt explained the process of what they will go through to find the source of the leak. During the explanation, I remembered that my check engine light was on too. Side note: I noticed they had a clean waiting area for customers stocked with coffee K cups, soda, and bottles water. After identifying the issues(Engine oil cooler(Oil leak)and thermostat(check engine light), I received a call from Matt. He talked me through the issues, his recommendations, and the price to resolve the issues. I got the the feeling that Matt must been a mechanic before being a service advisor. He was extremely knowledgeable and did not appear to be just repeating what someone else said. I was able to get my vehicle repaired and back to normal in a day. I am happy with the customer service and quality of work i received from Woodie’s. As part of the work completed on my vehicle, I received a text of the 28 point vehicle inspection. Fortunately no immediate issues were found as part of the inspection but Matt and Johnny(manager) took the time explain what could be a priority to fix in the future; I didn’t feel any pressure to make any decisions at that time. I had a great experience and I will go back to Woodie’S in Matthews for my future car repairs.

I had an oil leak and was unable to determine the cause and location of the leak. After some research I saw that Woodie’s had good reviews, so I opted to give them a call. I spoke to Matt and explained the issue. Matt was friendly and patient, allowing me to complete my explanation and thought process without interrupting. Which is surprisingly rare in customer service these days. Upon arrival at Woodie’s I was greeted by Jeff and Matt. Both were friendly and very easy to talk to. Matt explained the process of what they will go through to find the source of the leak. During the explanation, I remembered that my check engine light was on too. Side note: I noticed they had a clean waiting area for customers stocked with coffee K cups, soda, and bottles water. After identifying the issues(Engine oil cooler(Oil leak)and thermostat(check engine light), I received a call from Matt. He talked me through the issues, his recommendations, and the price to resolve the issues. I got the the feeling that Matt must been a mechanic before being a service advisor. He was extremely knowledgeable and did not appear to be just repeating what someone else said. I was able to get my vehicle repaired and back to normal in a day. I am happy with the customer service and quality of work i received from Woodie’s. As part of the work completed on my vehicle, I received a text of the 28 point vehicle inspection. Fortunately no immediate issues were found as part of the inspection but Matt and Johnny(manager) took the time explain what could be a priority to fix in the future; I didn’t feel any pressure to make any decisions at that time. I had a great experience and I will go back to Woodie’S in Matthews for my future car repairs.

It was a cold chilly evening as I was getting ready to Uber drive a few hrs, before realizing on the last minute my headlights were completely out! 😨 In this weather and during the holidays, I was ready to endure the SOL life until after and will just have to make due driving during daylight hrs However, things took a faithful turn after I made a stop at Woodies Auto Service. It was in their last hr before closing but I thought I have nothing to lose. John and his team took my car in, assessed what was going on replaced those beamers seamlessly! Huge shout out to Matt for escorting us to the nearby auto parts shop to pick up the bulbs. Everyone went above and beyond and I'm forever grateful! Definitely counting on Woodies Auto Service and Repairs for futurerepairs. Thank you! Happy Holidays! 22'-23'