Reviews - "Huntersville" Location

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Austin Murray

2/7/2025

Huntersville

Great place. I've never had any issues here and it's convenient. Unless it's an emergency, I would recommend setting an appointment otherwise you might have to wait a while but they'll make sure you're taken care of.

Thanks for the amazing review, @[Austin-Murray]! We're thrilled to hear about your positive experiences at our place. Your recommendation is greatly appreciated, and we always strive to provide timely and exceptional care to all our customers. See you at your next appointment!

- Huntersville

Pam Perez

1/26/2025

Huntersville

This is nice waiting area, snacks and drinks, very clean bathroom and everyone is so professional. I will no longer be taking my car to the dealer. The best auto repair shop. Chad was awesome and called me to keep me updated on my service.

Thank you for choosing us, Pam! We're thrilled to hear you had an excellent experience. Chad and our team take pride in providing top-notch service. We appreciate your support and look forward to serving you again soon!

- Huntersville

Amanda Allen

1/25/2025

Huntersville

They forgot to replace a gasket after over a thousand dollar fix. Tried charging another thousand to fix. What a joke!

Thank you for bringing this to our attention, Amanda. We apologize for the oversight and the inconvenience it may have caused. We would like to discuss this further with you to make it right. Please contact our customer service department at your earliest convenience so we can resolve this matter.

- Huntersville

Lindsay Payne

1/5/2025

Huntersville

My husband called Woodie’s on a Saturday morning to get a battery replaced before a road trip. They gave him a ride home (only a few miles) and picked him up when the vehicle was ready. Staff was helpful and up front/honest about the diagnostics, inspection and battery/install cost. This was a great experience. We appreciate it!

Thank you Lindsay for choosing Woodie's for your battery replacement before your road trip. Our team is dedicated to providing exceptional service and convenience, so we're thrilled to hear that you had a great experience. Should you need any automotive assistance in the future, we'll be here to help.

- Huntersville

Jan Joyner

1/4/2025

Huntersville

everyone at this facility was very nice and pleasant and very informative and told me exactly what I needed with proof and they did a wonderful job with my car I would recommend them for any type of auto care

Thank you for the 5-star review, Jan! We are thrilled to hear that you had a positive experience with us. Our team takes pride in providing excellent service, from start to finish. It means a lot to us that you would recommend us for any auto care needs. We look forward to serving you again in the future!

- Huntersville

Diamante Roland

1/3/2025

Huntersville

Bill McGinty

12/30/2024

Huntersville

First-class service! While driving on I-77, I noticed the temperature gauge begin to rise. I pulled off and into the Woodies here in Huntersville. In the lobby, I explained my issue, and after hearing what I said, Cory Mullis jumped up and said, "let's go take a look." We were on our way after adding some coolant in the parking lot. You just don't get service like that anywhere these days, and Cory, you made a Woodie's customer out of us! Managers, please hold on to this guy!

Thank you, Bill, for the glowing review! Our team at Woodie's is thrilled to hear about your positive experience with Cory Mullis. Providing exceptional service is our priority, and we're glad to have exceeded your expectations. We appreciate your recommendation and will make sure Cory is recognized for his outstanding customer care. We look forward to serving you again in the future!

- Huntersville

Adam Crabtree

12/30/2024

Huntersville

My first visit to a Woodie's, I stopped in to their Huntersville location for a state inspection recently & everyone I spoke with was very cordial & hospitable. The facility was clean & their Customer lounge offered several amenities. Despite being shorthanded this day they still worked me in to rotation quickly. The process was seamless & easy. I definitely recommend this location.

Thank you for choosing Woodie's, Adam! We're thrilled to hear about your exceptional first visit to our Huntersville location. Providing a clean and hospitable environment, as well as efficient service, is our top priority. We appreciate your kind recommendation and look forward to serving you again in the future.

- Huntersville

Him Acharya

12/27/2024

Huntersville

Took my car the whole day for a tire puncture but wasn't fixed by the end of the date.

We're sorry to hear about your experience, Him. We understand the inconvenience caused by the delay in resolving the tire puncture. It is not our usual standard, and we apologize. Please know that we take your feedback seriously and will address the issue to ensure it doesn't happen again.

- Huntersville

Chris Mowbray

12/7/2024

Huntersville

They did not take advantage of a stranded out of towner! My car was making noises and I had a 2.5 hour drive home, at 3:30 pm. They got me in and checked it out, making sure I was safe to drive home. They sent me home with a list of things to look at for my home mechanic, but didn’t try and make me fix anything. Honest and friendly! Highly recommend! (And I got home just fine.)

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