North and South Carolina Auto Repair

To change the rear turn signal bulb for my Buick Lacrosse 2017.. They charged me $120 and the bulb part is just $8.. After a discussion with the store emloyee.. They reduced it to $67. As their labour cost is too high $150/hr.. Even German cars and Buick dealership wont charge that much for the labour. I enquired about the same issue with other auto stores, they said only $30 bucks Max.

Good shop work bad customer service I would not recommend going here unless you want to get price gouged! Not a fair price!

Organized, friendly, courtesy van and Kyle was super helpful!

I am not sure if management changed or just poor training of new staff but this place has gone downhill. Took my SUV in for service, changed tires, oil change, break fluid replacement. But, for some reason someone decided that the electric outlet cover needed to be removed and not replaced. When called to ask, I was told “this is not something we would do”. This was a $12.99 replacement cost, so it is not about the money, it is about something being taken from my vehicle and the service advisor refusing to even acknowledge or even bothering to ask the mechanic if it had been misplaced. I was told that the manager would call me to have a conversation, which also never happened. I will not come back, not because of the $12.99 cost, but I cannot trust this place anymore!!