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Service was great! No pressure tactics used which was important for me. Communication was excellent!
Prestigious
I have used them for oil change, inspection and tire replacement over the last 10 years. They are conveniently located in Charlotte uptown. They are thorough in their findings and do an excellent job.
Very nice staff Sean and Brandon were most courteous and reassuring. They also gave me a lift home while waiting for my car. Super convenient and an outstanding level of customer awareness and customer value and appreciation!
I was taking my 90 yr old grandma shopping. Her car started making a rattling/screeching noise out of no where. I called firehouse they said it would be next week before he could look at it. I know I was asking for a lot. Having someone drop what their doing for 5 mins. I couldn't leave the car and I was worried about making it home safe with her. The gentleman said let me listen to it and see if I see something. He listened and then a gentleman working on another car saw a wire in tangle. Something so simple. It just took them 5 mins and I am soo grateful. Most places wouldn't have done that like Firestone. I was literally across the street from them.
Very nice and easy to work with! Would recommend.
Had a tire replaced.
Awesome service everyone was nice. The chi fillet of mechanic shops. Didn’t have my tires but got them and I was done in a timely manner. Would definitely recommend
I want to thank everyone, they are fast, knowledgeable and courteous