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5
Matthews

Very professional and friendly, great customer service! I appreciate that these days.

1
Carmel Road

These places have some of the most condescending, rude people . My dad just picked up his truck today because it needed brake pads and pads only, and the guy who runs the shop, said that they would only do it if they did the rotors as well. After arguing with the guy and explaining that we are the customer and that it is our vehicle and not his, he refused to do the work so we picked up the vehicle. He said “that’s just not how we do it here”. Then you get this inspection report on all the things that need to be done and it’s quite funny because some of the things that are on it were just done to the truck recently. I would stay away from this place. I would say if they do it at one place they will do it everywhere.

5
Charlottetowne Avenue

5
Carmel Road

5
Matthews

4
Mint Hill

This was my first time here. It was a great experience for me. They even offered a courtesy ride home.

Thank you Reggie for leaving us such a positive review! We are thrilled to hear that your first experience with us was a great one! Our team takes pride in providing excellent customer service, and we are delighted that we made a good impression. We appreciate your business and look forward to serving you again in the future!

- Mint Hill
1
Ballantyne

The worse- I feel like they did not take this service seriously. After paying $1400- I returned to my dealership

1
Mallard Crossing

Huge waste of time and buyer beware. Dropped vehicle off the day before the appointment, but they did not even look at the vehicle until two days AFTER the scheduled appointment. Staff gave wild excuses as to why the vehicle wasn't even looked at yet every morning and evening when I called in. Staff lost vehicle keys accounting for one of those extra days. Gave up and told them to have the vehicle ready for pickup. Vehicle was not ready for pickup upon arrival and the staff instead provided an estimate for repairs. We insisted on taking the vehicle elsewhere and the estimate was more than double what we eventually paid elsewhere for the repair. Not a good experience.

Dear Twilight-Howl, we're disheartened to read about the experience you described. We pride ourselves on prompt and reliable service, so this is very disappointing. We would appreciate the opportunity to investigate further and address your concerns. Please contact us directly so that we can work towards a resolution.

- Mallard Crossing
5
Matthews

Great service. I dealt with Jeff, Matt, and Mr Ed. And all three were extremely helpful. I left a happy customer. Definitely would come again. I recommend checking them out if you need something done with your car.

1
Ballantyne

Save yourself money and go somewhere else. Outrageously priced compared to other local shops. Wish I would've did my research before taking it there. Was told there is a reason the company expanded so fast, at the expense of overcharging their customers, by another shop.

Woodie's Auto Service and Repair Centers is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Midtown (704) 837-7487, Ballantyne (704) 954-8446, Indian Land (803) 253-2181, Carmel Road (704) 837-4380, Arrowood (704) 624-7650, Uptown (704) 802-5437, Charlottetowne Avenue (704) 817-4140, Ashley Road (704) 445-9063, Davidson (980) 231-1123, Huntersville (704) 885-5193, Mint Hill (704) 209-7056, Matthews (980) 245-4790, Mallard Crossing (704) 288-3284, Fort Mill at Doby's Bridge (803) 232-5447, Summerville (843) 420-3000, Savannah Hwy (843) 377-9880, Eagle (843) 408-0809 if you have any issues in accessing any area of our website.