As a single woman I have had a number of auto repair shops take advantage of my lack of knowledge. Woodies has always been upfront in explaining the why's, what's, and when's. They are helpful without being condescending. Their waiting room is wonderful - clean, comfortable, well-appointed, a wide range of magazines, and great coffee choices. I don't mind waiting at all! I moved to Huntersville but refuse to give up Woodies. I just drove 20 miles to bring my car to them -- well worth the drive.