Mint Hill
STAY AWAY FROM THIS PLACE !!! I bring my truck yesterday ( 9/31/23 ) For an oil change and replace the brake pads. They call today ( 01/11/23 ) and said my truck was ready. Arrived at this place just to find out the cost of the work done is $1208.97 😳😳😳 I ask 3 times “ this is for the oil change and brake pads? “ and the answer was “ yes “ when I complained about the expensive oil change and brake pads they said “ oh we did the oil change,replace the brake pads AND THE ROTORS “ the answer at my question “ why did you guys replace the rotors? “ was “ we aways replace that when we replace the brake pads “ 😳😳😳 wow ( This rotors where replaced a year ago and I know they don’t need to be replaced ) I pay in full and took my keys 😡😡😡 I bring my cars here since they opened this place but one thing is for sure I WILL NEVER CAME BACK
Dear Juan, we understand your frustration and apologize for any miscommunication regarding the cost and services provided to your vehicle. We aim to be transparent with our pricing and will address this issue with our team. We value your loyalty over the years and appreciate your feedback. Please contact us directly if there's anything we can do to rectify your experience.
- Mint Hill