North and South Carolina Auto Repair

Friendly and knowledgeable service, super transparent, and fair pricing

Quick service done right, and at the right price!

The staff is friendly but my experience was frustrating, made an appointment a week in advance and thought id have my car back same day from what they initially said. They took approximately 3 days to get back to me with the repairs needed and gave me an extraordinarily high price. Going back and forth with them for awhile they eventually came down on the price when i threatened to take the car somewhere else. I am no car expert and not sure if the repairs they were suggesting were even needed since they were not upfront and honest on the initial pricing. The repair was completed professionally but this was a very expensive and most likely un-needed repair after talking with others when i received my vehicle back. I would advise on honest upfront and fair pricing and the entire experience would have been a lot better. Its not nice to try and take advantage of folks that may not be expert mechanics.

We were recently stranded at the NC Welcome Center on our way to visit our son and daughter-in-law in the Mallard Creek area of Charlotte. My wife called Woodie's to see if we could possibly have our vehicle towed to their facility since it was close by to our son's home. This took place around 5:30pm on a Friday evening but they said they would be happy to look into servicing our vehicle on Saturday. They had a drop box where we could leave the key and they would be opening at 7am on Saturday. The tow truck delivered the vehicle to their parking lot. We put the key in the drop box and contacted them on Saturday morning around 8am. They told us that the technician that they had planned to have work on our vehicle had called in sick but they were going to have another technician look at it. My wife explained that we were just visiting our family for the weekend and really needed to get back home on Sunday if at all possible. They told her they would do their best to have it back to us by that evening. They delivered on their promise and contacted us by early afternoon with the diagnosis. We authorized the ordering of the part and repair. They had it completed by 4pm on Saturday and we were able to pick up the vehicle and return home on Sunday as planned. We would highly recommend Woodie's. They were professional, friendly and sympathetic to our circumstances.

Absolutely DO NOT go here. They will appear nice and help at first but will lie straight to your face. I was originally told to replace my driver side axle would be $1200. After I asked for my warranty company to be called the original price changed to $1019. When I talked to my BF’s husband, he said he had found the part for $72. When I told Johnny that he said that it probably wasn’t brand new and he could take off $50. After more searching my BF’s husband found the part on Kia’s website for $489 including shipping. Johnny originally told me that the part was $700 and that was because since the part is so hard to find Kia marked it up. When I called the shop and let them know he lied and I would be going somewhere else the response was “okay.” DO NOT GO HERE!!! They are liars!!!! I also believe he altered the part number on my itemized statement so that I wouldn’t be able to figure out he was lying.

Very nice people and place. Super good service

Fast reliable service . Great prices..

The guys are great.They tell us when we need something done.Never had a problem.