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5
Midtown

I had a check coolant level sensor go off on my car. I didn't have an appointment, but they squeezed me in anyway. Turns out my sensor might be having issues but my coolant level was fine. I have never gone to a mechanic and not spent several hundred dollars and been without my car for several days.So, to hear that my car was fine earned my trust and I know where I'll be taking my car to anytime it needs service. 🤯 I'm blown away by this location.

2
Carmel Road

The gentleman that worked with me was great but the cost of labor is just way too much compared to other places. Come to find out friends of mine who used to take their cars here stop going for the same reason. I got an inspection done and battery and it cost me over $700. I need other repairs done but I literally can’t afford to bring it back here.

5
Midtown

Great experience. Knowledgeable and transparent assessment of our vehicle and quick turnaround.

1
Mallard Crossing

Be insanely cautious of this place. My cars battery died while I was in a business trip in NC. They said they could help me out and seemed very nice over the phone - after inspection (which they didn’t quote pricing), they said both the brakes and the battery needed to be replaced. I said I would probably be fine with the battery but not the breaks bc they seemed fine before. They never gave me a quote on pricing and went ahead and did the work on my car while I was at work without my knowledge. Called me and said I owed them over $740 for a BATTERY. The last time I got my battery replaced it was $400 (labor included). This was insane - there is literally a law stating that if the work is over $350, they must quote you on pricing and receive your signature before doing the work. I left work to go to this store and figure out why they would think that was okay and the guy acted aggressive and rude until I brought the law up and he finally backed down but still charged me $570…. I thought that he was definitely trying to pull a fast one so I got my car checked at my regular dealership back home…turns out my brakes were completely fine and this place was just trying to scam me even more. Definitely do not recommend.

Hi Claire, we're sorry to hear about your negative experience. We always aim to provide transparent and fair pricing to our customers. We apologize if there was a miscommunication regarding the quote for the battery replacement. Your feedback is important to us and we will use it to improve our services and communication with customers. If there's anything else we can do to make things right, please let us know.

- Mallard Crossing
2
Huntersville

If you need your oil changed or your tires rotated their ok but if a computer doesn't tell them what's wrong they won't be able to fix it.

5
Charlottetowne Avenue

Super smooth experience. I spent a total of 5 minutes dropping my car off and picking it up for an alignment. Would recommend

5
Carmel Road

I was extremely pleased with the entire service from Woodies. From the beginning, I was greeted with enthusiasm, and professionalism. I felt that I was heard when describing certain issues I wished to have addressed. Within only a couple hours, I received a text message containing a link to see all the checks that have been made, including those of higher importance. They soon followed with a phone call to review everything in that link, and address issues of concern. Two hours later, my car was ready, all issues addressed and fixed. They had shuttle service to bring me back home, and pick me up when the car was done! By far, the Best Service I’ve ever had! A+++ service from start to finish!! Heather L. Murphy

5
Ballantyne

Quick service. Accurate wait time. Car runs great. That's what you should be able to expect from a good place! And sadly there aren't all that many mechanic places like that. Both my hubby and I will be back.

5
Midtown

Rodney at Woodie’s McDowell is the DUDE. His customer service is outstanding. His communication is clear, professional and consistent. Rodney is a good guy and someone you can trust.

2
Uptown

I have an old car and the repairs and parts they quoted me for were exorbitant for a pretty cheap and easy fix - cost me 200 in parts and 2 hours of work and they quoted over 1000

Woodie's Auto Service and Repair Centers is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Midtown (704) 837-7487, Ballantyne (704) 954-8446, Indian Land (803) 253-2181, Carmel Road (704) 837-4380, Arrowood (704) 624-7650, Uptown (704) 802-5437, Charlottetowne Avenue (704) 817-4140, Ashley Road (704) 445-9063, Davidson (980) 231-1123, Huntersville (704) 885-5193, Mint Hill (704) 209-7056, Matthews (980) 245-4790, Mallard Crossing (704) 288-3284, Fort Mill at Doby's Bridge (803) 232-5447, Summerville (843) 420-3000, Savannah Hwy (843) 377-9880, Eagle (843) 408-0809 if you have any issues in accessing any area of our website.