North and South Carolina Auto Repair

The staff at Woodie’s was very helpful when I needed my car inspected quickly. They did a great job and the courtesy van is an added plus. Thank you!

Omg when I say this place is amazing I caught a flat last night and me and my son had to leave the car here cause it was the only place near us and Uber home I parked our car at the front of their garage at 8 pm and call them and left a message about what happened they called me and had my car with a new tire in a hour when I say I will definitely come back to them they didn’t know who parked their car to block their garage but they took great care of me I highly recommend this place

Woody's has once again provided excellent service, from the first time she needed service after moving to Charlotte from New York to today, they treat her fairly, like she's been a long customer! Thank you Woody's!!!

Very honest and reliable. You can trust them.

POOR COMMUNICATION. I dropped my car off for a simple diagnosic, on a Wednesday. They took my phone number and email. Didn't hear anything back. A week later I received an email saying my car will be towed if I don't pick it up. I called back up there and they said I couldn't be reached by phone(they took the wrong number down). Fast forward. I arranged for the pick up and notified woodies the tow truck driver couldn't make it until after they closed. I asked for the key to be left in the car and was told it would be done. I get a call from the tow truck driver telling me the key wasn't in the car. I called woodies the next day and asked about the key. They said it was still there. I informed them, I was told the key would be left in the car for pick up. I was then told "nobody told me". POOR COMMUNICATION! Icing on the cake, I was threatened with having my car towed to the impound lot at my expense during this whole ordeal of "Woodies Miscommunication". In this case the customer did everything right and was still treated as if I were the one causing the mishaps. @Woodies if you're constantly failing on your end with communication, don't threaten your customers with towing their cars away at their expense. It's poor business practice.

A great personal touch to this service center. We will continue to service our cars here!

It was the day before Thanksgiving 2023. This was my second time giving Woodie's a try. This time I made my requests clear, to get confirmation. I wanted my oil changed, my fluids topped off, and a quote for a set of 4 tires. The staff assured me they would do all that I asked. It took them about 2.5 hrs before they called to let me know my car was done. I noticed there was no mention of the quote for 4 tires, and nothing attached to my paperwork once I got in my car. I immediately got on the highway. About 10 minutes into my drive my "check coolant levels" light came back on, so that wasn't topped off. 30 minutes into my drive I try to clean my windshield, still no washer fluid came out. These were low when I took my car to woodies for my oil change before this one. Now, I have to question are they even changing my oil? Both times I went to Woodies the guys at the counter were very kind and knowledgeable. But Im starting to believe that woodies just doesn't like me or my car because once it goes back, nothing I'm promised that comes with the point inspection, ever happens.

Friendly and professional service at a reasonable price. I was very satisfied.