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5
Uptown

Daniel Benton provided me with excellent service yesterday. He was knowledgeable and professional when walking me through the results of my inspection. Definitely coming back for my next service

1
Uptown

A HORRENDOUS PLACE!!!! NEVER EVER EVER EVERRRRRRRR TAKE YOUR CAR HERE! My husband & I brought our car here to fix an engine leak. They originally told us it would take “a couple days”…… Not only did they take our car for a WEEK but did literally nothing to it!? The diagnostic they charged us $180 for: WAS WRONG! They gave us a $1600 quote for the WRONG THING!? We also got our window broken by some random homeless person while it was parked there!? (Mind you.. during this 7 DAY timeframe they lied about working on it twice.. and didn’t call us when the vandalism occurred. We had to inquire about what was taking so long to complete the work… and Charles casually mentioned it.) When Charles told us about the window he explained it like our car was involved in some type of urban street beef. The insinuation felt racist. Either way: he genuinely couldn’t care less about the condition of our car. We eventually took our car to the dealership for what REALLY needed to be fixed. Paid $200 less than what this place said. We can’t even imagine if we actually let them keep our car for WEEKS to complete the WRONG WORK. NEVER AGAIN!

5
Uptown

1
Uptown

My car's battery was having difficulty maintaining a charge. I lived in an apartment building close to Woodies and often visited the shop for non-automotive things. They seemed to be very reliable and trustworthy at first. On my first visit to Woddies, I paid nearly well over $1k for a new alternator. Despite this significant investment, my car would not start the next morning. Woodies has a "warranty" on all its services, but I had to pay for the towing back for the second visit. Even though I explained to them that I had a new battery installed three days before Woodies installed the alternator, the manager said the new alternator would drain that battery but would not drain a new one installed by Woodies (Point of confusion: if an alternator constantly drains new batteries, how will a car ever start? No one at woodies could explain that to me). Two days later, my car could still not hold a charge and again was undrivable. I had to have it towed again for the 3rd visit with Woodies. They kept the car overnight and the next day told me they had no idea what was going on. They asked me what I would recommend. When I picked up the car the 3rd time, the manager told me it might be a complicated electrical issue, and he couldn't even begin to give me an estimate (after I had already paid several thousand dollars). I have very little confidence the Woodies fixed my car or the right problem (evidence: my car still won't start after three visits); I was grossly overcharged for parts and labor. The alternator purchased by Woodies was $600; I googled the alternator part , and the highest price for this part online is $295 (usually around 225). I was also charged 650 for 2.5 hours of labor. I was given no details about what type of technician (if they are experienced or not) or how many techs worked on my car. All in all, nothing was repaired on my vehicle. PS They advertise a shuttle service, but never provide it or offer it. I asked at least 3 times and always got a no. stay away from this place!

5
Uptown

Uptown Woodies has GREAT support and people ready to help.

5
Uptown

They are just pros. Bring car in, it gets fixed, no muss no fuss

1
Uptown

brought my car here for a flat tire. They told me the valve stem was broke so all they had to do it replace it. They ended up replacing my TPMS in that tire and now my three other TPMS sensors are out. When I went to pick up my car, my seat and mirror were moved. I also lost a quarter of a tank of gas. If i wanted to have people take a joy ride in my car, id put it on turo. Would not recommend this location at all.

5
Uptown

5
Uptown

This is my second time using Woodie's and it confirmed that the first experience wasn't a fluke. Great service, great prices, and great people (shout out to Daniel!). If you're in Uptown, then there's no other place I'd recommend for car service. 10/10. No notes.

5
Uptown

I broke down on I-77 coming from Cleveland for a 1-day conference. Woodie's was referred by my hotel, LeMeridien. Got towed to Woodie's. Daniel was exceptionally accommodating and got me repaired within a day. I appreciate Woodie's and the mechanics for getting me back on the road. I am grateful Woodie's was reputable, especially coming from out of town and not knowing anyone, being dependent on getting a good repair job. Thanks so much!

Woodie's Auto Service and Repair Centers is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Midtown (704) 837-7487, Ballantyne (704) 954-8446, Indian Land (803) 253-2181, Carmel Road (704) 837-4380, Arrowood (704) 624-7650, Uptown (704) 802-5437, Charlottetowne Avenue (704) 817-4140, Ashley Road (704) 445-9063, Davidson (980) 231-1123, Huntersville (704) 885-5193, Mint Hill (704) 209-7056, Matthews (980) 245-4790, Mallard Crossing (704) 288-3284, Fort Mill at Doby's Bridge (803) 232-5447, Summerville (843) 420-3000, Savannah Hwy (843) 377-9880, Eagle (843) 408-0809 if you have any issues in accessing any area of our website.