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5
Uptown

Woodie's has always been friendly and forthright with me, whether the job is as simple as an oil change or complex as the replacement of lifters, cams, etc. which I recently needed. Their pricing and service has proven to be better than the dealership and they have won my business.

1
Uptown

A complete rip off

2
Uptown

I’ve used them for upwards ten years. They have changed mgmt and employee and it’s resulted in poor diagnostics and work I told them something was amiss with my front right brakes. There was dust all over the rim. Other brakes were fine. They said nothing was wrong. I could feel the brakes didn’t work well. They told me I needed a tune up since it was 100000 miles. They ended up replacing two coils because they broke off during the install. I left there with a 1300 bill. A day later my engine light came on and my engine started sputtering badly. I took it to the woodies near my home. They said all the coil should have been changed and they found the caliper frozen on the brakes. I’m very disappointed in this location.

5
Uptown

Kayla went above and beyond to help, they were professional and very Helpful!

1
Uptown

I tried really hard to make them my “go to” service department buying extremely expensive Michelin tires for over $1000 going back for the first tire rotation and adding an oil change. Something I’ve done with my cars at 5000 miles forever and they just blew it. My Toyota dealer used to get me in and out in a couple hours for the same service. I had to leave the car there all day long. They called it 130 after I dropped it off at 9 o’clock and asked “where is the wrench for the tires their locked? I said I don’t know. I’ve never had that call before and the car is five years old, I tried to call them a couple times during the day and I couldn’t get through. I was on hold for six minutes and hung up. I finally got a call late around 4 pm so. I asked for them to send the shuttle. They said the shuttle was done for the day. The next day a part they removed to drain the oil fell off and was dragging on the bottom of my car. They caused it, no doubt, and they denied it when I asked them if that could be their fault So I’m going to get it fixed at a dealership not the place to go if you want to own up to a mistake and to do what’s right as a business

5
Uptown

Great communication and a quick turn around on some tires. Prices were good and Daniel went the extra mile with customer service. They've earned a return customer.

5
Uptown

Great communication and a quick turn around on some tires. Prices were good and Daniel went the extra mile with customer service. They've earned a return customer.

Thank you Sheldon for your kind words! It's great to hear that you had a positive and efficient experience. We pride ourselves on providing excellent customer service and we're thrilled to have earned your return business. We look forward to your next visit!

- Uptown
2
Uptown

I have an old car and the repairs and parts they quoted me for were exorbitant for a pretty cheap and easy fix - cost me 200 in parts and 2 hours of work and they quoted over 1000

1
Uptown

Can’t even make appointments correctly; walked in for an inspection after calling the day before and being told a drop-off time. Make it on time for my drop off and was told there was no appointment and had to come in another day. Waste of time

5
Uptown

When I was greeted by the friendly staff,I immediately knew I had made the right decision by coming to Woodies.

Woodie's Auto Service and Repair Centers is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Midtown (704) 837-7487, Ballantyne (704) 954-8446, Indian Land (803) 253-2181, Carmel Road (704) 837-4380, Arrowood (704) 624-7650, Uptown (704) 802-5437, Charlottetowne Avenue (704) 817-4140, Ashley Road (704) 445-9063, Davidson (980) 231-1123, Huntersville (704) 885-5193, Mint Hill (704) 209-7056, Matthews (980) 245-4790, Mallard Crossing (704) 288-3284, Fort Mill at Doby's Bridge (803) 232-5447, Summerville (843) 420-3000, Savannah Hwy (843) 377-9880, Eagle (843) 408-0809 if you have any issues in accessing any area of our website.