North and South Carolina Auto Repair

Only good things to say!

I called because they are close to my house and a neighbor said my tire was low. Ramey said to come by and he'd take a look. He checked all 4 tires and added air where needed. Also told me to keep an eye on the one that was low. NO CHARGE! This was a big help and a huge relief to this senior! I will definitely be back when I need other services!!

Woodies provides an honest service. Not out to sale you on things you don't need. Want a reliable auto repair spot to go! Woodies in Fort Mill SC. Check it out!

Omg when I say this place is amazing I caught a flat last night and me and my son had to leave the car here cause it was the only place near us and Uber home I parked our car at the front of their garage at 8 pm and call them and left a message about what happened they called me and had my car with a new tire in a hour when I say I will definitely come back to them they didn’t know who parked their car to block their garage but they took great care of me I highly recommend this place

The service was great and I really liked that the were so friendly in their service. They worked with me gave me a shuttle to go where I needed to go and even offered to take me back to their place of work when my vehicle was done. Thankful to have went there, I would recommend this place to anyone that visits the area and still needs to get around while having their vehicle serviced.

Really not sure what’s happened in the last few visits, but service has dramatically decreased while prices have increased. We brought our certified preowned ‘18 Mazda CX-9 in for a 28 Point Vehicle Safety Inspection 2 weeks after purchase (June 18th) and it cleared all safety points in the green minus a cosmetic issue. For the breaks, the technician left the following comment: “Upon inspection of your [front\back] brakes we found your brakes are in good shape at this time.” Today (September 15th) we brought the car in for its standard oil change. To our surprise, the inspection listed “ Upon inspection we found your front brake rotors to be pitted/worn” and “Rear brakes are metal to metal. Upon your inspection we found that your rear rotors are worn/pitted.” In less time than that between oil changes, the breaks were so worn they required replacement as well as $400+ in new rotors. When I inquired if this was an issue to expect with the car and how in 3 months we could have such a drastic difference, I was informed that this is standard, things wear down overtime and “they manufacture things just at minimum requirement so they need to be replaced a lot.” All in all what we thought would just be an oil change turned into a $1,000+ bill. On top of that, when we turned the car on to leave, they hadn’t completed the repairs because the “change oil” code still showed on the dash. I used to love this shop. Dwayne ran it like a well oiled machine - pun intended. He was always polite. But it feels like prices have dramatically increased the past few visits and the service quality has dropped. I don’t doubt that my car is safe to drive after visiting, but I can say you can find similar or better service elsewhere for a better cost.

Went here for a tire replacement. Went straight home. The next morning get in the car and all I hear is clunk clunk. Come to find out the tire is barely hanging on and the lug nuts were not tightened at all. Totally unacceptable. Do not go here

I went in for a routine oil change. Jennifer at the service desk was very friendly and helpful, while Taylor performed an inspection of my vehicle and an oil change. I am very satisfied with the experience overall and will be returning. Thank you both, and your team, for being so accommodating to fit me in on a Saturday and for working as hard as y’all do.

Summary: The organization / communication for the Fort Mill location is awful. They closed for the day (they were only running diagnostics on my car) without returning my voicemails or letting me know anything about the status of my car. Had I not been able to get a ride there to pick up my car, which was still parked where I left it, I would have been stranded and missed work the next morning. Details: I made an appointment (Fort Mill location) and then dropped off my car for the shop to run diagnostics at 12:15pm. I was told on the phone the shop was too small for customers to wait for their cars, but there was space and it was setup like a "normal" waiting area. Anyhow, they had me take the shuttle (the driver was very nice). I called at 3:50pm to check on my car (was initially given a wait time of approximately 2 hours). There was no answer, so I left a voicemail. After no reply, I called at 5:45pm. Still no answer, so I decided to arrange to get a ride to the shop. Their web page and front door says they close at 7pm, and I needed to get my car back if they hadn't run the diagnostics yet. We got there by 6:15pm and they were closed. My car was, luckily in this case, where I had parked it. So I used my spare key and drove it home. I went to work the next morning (which I needed my car for) and still received no call. I went by the shop at 12:15pm and asked for my keys. Duane was apologetic for not getting to my car, but not for leaving me hanging with no information and no car. He said he noticed it was gone when they tried to run the diagnostics in the morning. But even that didn't trigger a phone call. And he confirmed that they close at 6pm, even though he said he knew the website and door say 7pm.

On point, friendly and met my needs for my vehicle