The customer service staff and mechanics at Woodie's addressed the issue I brought my vehicle in for and didn't try to upsell me services I didn't need immediately. They did a great job on the repair work I had done, it was a little costly but the work is guaranteed. I felt satisfied that the job was done correctly the first time. One of the very few auto service companies I can trust with my vehicle. I am a repeat customer as they have earned my business. Woodie's has been in business in the Charlotte area for many years for a reason and their great service reflects that. They even have shuttle service which is very convenient. Woodie's doesn't quarantine your vehicle from you for days like some mechanic shops. They are very efficient within your work schedule.