Facebook Pixel

Dupont Location NOW OPEN!

5
Eagle

Helped me fix the plastic splash guard on my girlfriend’s car first thing in the AM

5
Midtown

First visit. Very clean throughout, including repair area. Welcoming, professional, thorough, and friendly. They made me a believer!!!!

5
Carmel Road

Fast and courteous service on major repairs to our vehicle.

5
Carmel Road

Fast and courteous service on major repairs to my vehicle.

1
Mallard Crossing

My mother took her car here to have it serviced. Before we came to Charlotte she always went to the dealership but it was a little far. Trying woodies turned out to be the worst idea ever. They overcharged (more than the dealership in Delaware), literally took the entire day (we came to pick up the vehicle at closing time and still had to wait), but worst of all the tech drove out of the garage and there was obvious DAMAGE that was not there before. The guy acted like he didn't know it was there but when you hit something you can hear it or feel it so someone had to know. He did apologize since we noticed it. He may been counting my Mom not seeing it. Then he said he will have his manager call to take care of it. That never happened so we went back up there and spoke to him in person. He said they work with a shop in Pineville that would fix it. We were not given the option to pick a shop of our own. That shop ended up being about 35 minutes away. So we got an estimate and never heard anything. I called on behalf of my mother and said they should refund at least part of what she paid for the service due to the time wasted, gas spent driving back and forth to Pineville 3x, and inconvenience. I also missed some time at work due to this. The car was taken to Woodies to make it better and it was given back damaged. The manager was nonchalant like this was a normal everyday occurrence. Do yourself a favor and avoid this place at all costs.

Dear Katrese, we're truly sorry about your negative experience. We strive to provide the best service possible and regret that we fell short of your expectations. This is not the level of service we aim to provide our customers, and we will address your concerns to ensure this doesn't happen again. Thank you for bringing this to our attention.

- Mallard Crossing
5
Carmel Road

I've been using Woodie's for years and find their people courteous and efficient. They always offer to drive me home; although, I sometimes remain in their waiting room and do work on my tablet since they offer Wi-Fi.

5
Carmel Road

Woodie's employees sincerely care about the people and vehicles they work on. They are efficient and offer services at fair prices.

Thank you for taking the time to share your experience, Randall! We are thrilled to hear that our team at Woodie's provided you with exceptional service. Our commitment to caring for our customers and their vehicles is always our top priority. We appreciate your kind words and look forward to serving you again in the future!

- Carmel Road
5
Mallard Crossing

Worst nightmare of a traveller: something falling off the bottom frame of the car during a 2,500 km road trip. Called from the highway and got an immediate and surprising "sure bring it in for a look." Quick diagnosis and explanation, and offered a very fair price, no advantage at all taken of me by my desperate situation. In this instance it was a quick fix, but even if it was not, offering a quick 5 minute diagnosis saved me from cancelling the trip or a later accident on the road. Highly recommended. Thank-you Chris !

Hi Julian, thanks for the positive feedback! I'm glad we were able to help during your road trip. Ensuring your safety and providing exceptional service are our top priorities. We appreciate your recommendation and we'll always be here to assist you. Take care!

- Mallard Crossing
5
Carmel Road

I brought the car in for a 'check engine' light - mixture too lean. Woodie's found the problem, fixed it, then suggested additional maintenance to which I agreed. Now the car runs more smoothly than it did before the check engine light came on. So I am quite happy about the whole experience. The free shuttle service was a real problem solver. I highly recommend Woodie's at Carmel. Joe

5
Ballantyne

My experience with Woodies has been 5+++. I lost my husband several months ago and they have been very helpful in helping me handle issues that my husband always took care of. I am slowing learning things about my car with their help. Thanks Woodies!

Woodie's Auto Service and Repair Centers is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Midtown (704) 837-7487, Ballantyne (704) 954-8446, Indian Land (803) 253-2181, Carmel Road (704) 837-4380, Arrowood (704) 624-7650, Uptown (704) 802-5437, Charlottetowne Avenue (704) 817-4140, Ashley Road (704) 445-9063, Davidson (980) 231-1123, Huntersville (704) 885-5193, Mint Hill (704) 209-7056, Matthews (980) 245-4790, Mallard Crossing (704) 288-3284, Fort Mill at Doby's Bridge (803) 232-5447, Summerville (843) 420-3000, Savannah Hwy (843) 377-9880, Eagle (843) 408-0809 if you have any issues in accessing any area of our website.