Huntersville
I was in the area for an appointment and contacted this location to see if there were any appointments for an alignment. I spoke to Marcus, who told me that there were no appointments that day and offered to book for another day. I explained that I was not in the direct area and was only there for another appointment. He sympathized and told me to come in and ask for him. When I arrived, I spoke to him and he was able to get me in anyway. I very much appreciated him working with me, that kind of friendliness definitely leaves an impact and I will be more inclined in the future to come back to this location, even though it may be further than other shops local to my area. I chatted with other members of the staff while waiting, and everyone I spoke to was very friendly and really made an effort to make an otherwise routine service more enjoyable and personable. Will be back, and will definitely recommend this location to others