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1
Charlottetowne Avenue

My son took his jeep there, they did a diagnostic test, told him it would cost $1800 for the repairs, my son decline in allowing them to do the repairs. By the time my son drove a couple of blocks, his jeep pouting had worsen from what it was before and once he got home, his dad checked the car out and found they had unplug plugs from the motor, hoping he would return back to them for the services.

5
Mallard Crossing

On time.

Thank you for the fantastic review, Vince! We appreciate you taking the time to share your experience. We are thrilled to hear that our team provided you with punctual service. If there is anything else we can do for you, please don't hesitate to reach out.

- Mallard Crossing
5
Charlottetowne Avenue

Excellent service- On time appointment- courteous staff!

5
Charlottetowne Avenue

Excellent service- On time appointment- very good price for the job-courteous staff!

Thank you David for your wonderful feedback! We're thrilled to hear that you had an excellent experience with us. We pride ourselves on providing top-notch service and we're glad that our team delivered. If there's anything else we can do to make your experience even better, please let us know.

- Charlottetowne Avenue
5
Davidson

2
Midtown

I took my car here for a diagnostic and basically still had no answer when I picked my car up. They told me to get two things fixed and then get ANOTHER diagnostic and they may be able to give me a definitive answer. They said they couldn’t get it to start but I had AAA come give me a jump and it started right up. I will say that the employees are all wonderful people and they really treat their customers with kindness. I’m just very displeased with the service I received for my vehicle.

5
Mallard Crossing

Recently moved to Charlotte NC and found this place as i need car inspection. They're awesome! Respectful, friendly, and tell you all that's needed - pricing is fair- could be lower :-). They even provide Shuttle Services within a range! Great accommodations while you wait. Recently had oil change and tires rotated and will continue to go for my auto needs.

Thank you Irene for choosing [Company Name], we appreciate our new and loyal customers. We aim to provide excellent service while ensuring you're satisfied. Our team strives to make your experience enjoyable while addressing your car needs. We're glad your last trip was a success and we look forward to seeing you again!

- Mallard Crossing
5
Midtown

Great people to work with on any problem

1
Mint Hill

Woodies in Mint Hill: #1 charged for an oil leak that was repaired with the oil pan. The two days later I returned showing significant oil leak on card board that was placed under the vehicle. The oil leak was from the rear seal that was missed in their, "inspection". #2. My vehicle was towed to Woodies on Friday at lunch time by AAA, with a failure to start that was Not caused by a failed battery. The next day on Saturday, Technician found a blown fuse. He replaced the fuse, attempted to start the vehicle only to blow the replaced fuse. I asked what fuse was blown and was told it was the #46 fuse. I checked on line and found that fuse controls the ignition. I called back to Woodies and asked then to replace the ignition switch. At that time I also provided the part maker and the part number for that common ignition fuse. It is now Saturday afternoon. I called Woodies on Monday asking when my vehicle would be ready. I was told possibly ready by Tuesday. 3 1/2 days to replace an ignition switch that takes no more that 1.1/2 hours at most by certified mechanic. The charge I paid was a few dollars less than $500.00 I will Not be using this or any other Woodies again

Dear Meg, we're sorry to hear about your experiences. It's never our intention to miss any repairs or cause inconvenience. We'd appreciate the opportunity to discuss your concerns further to see how we can make things right. Please contact our customer service team at your convenience.

- Mint Hill
1
Davidson

I went to Woodie’s for an oil change since it would be convenient to work. They recommended an additional $500 worth of services after the $80 oil change. On my way home I noticed a noise coming from my car. Upon further inspection the bottom plate of my car had been zip tied on and had come loose while driving. Went back the next day and they fixed it for free (I should hope so), but didn’t take accountability for using zip ties in the first place. They claimed the car was previously secured with zip ties. If that was the case I certainly would have expected that info when they called me after the service. All around a ridiculous situation that could have been dangerous for me driving home with my young kids. We will not return.

Woodie's Auto Service and Repair Centers is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Midtown (704) 837-7487, Ballantyne (704) 954-8446, Indian Land (803) 253-2181, Carmel Road (704) 837-4380, Arrowood (704) 624-7650, Uptown (704) 802-5437, Charlottetowne Avenue (704) 817-4140, Ashley Road (704) 445-9063, Davidson (980) 231-1123, Huntersville (704) 885-5193, Mint Hill (704) 209-7056, Matthews (980) 245-4790, Mallard Crossing (704) 288-3284, Fort Mill at Doby's Bridge (803) 232-5447, Summerville (843) 420-3000, Savannah Hwy (843) 377-9880, Eagle (843) 408-0809 if you have any issues in accessing any area of our website.