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5
Mint Hill

My experience was great. I called at the last minute to get a state inspection. They were able to get me in and out within an hour. They throughly inspected my car and let me know that I want to consider replacing my battery and tire sensors. They were very considerate when I declined. The waiting room was clean and extremely comfortable. Another advisor came in and offered me a complimentary drink. I will return. Thanks Brian for the great experience

Thank you for the 5-star review, Cathy! We're glad you enjoyed your last-minute state inspection experience. Our team takes pride in providing efficient, thorough and considerate service. We're delighted you found our waiting room comfortable, too. We hope to see you again soon!

- Mint Hill
5
Ashley Road

I’m very pleased with my services rendered this week. I had an oil change, brakes checked and tire rotation. I had to bring it back the next day but it wasn’t because they did something wrong. They were extremely busy and I needed my car. Oh, and they provided a ride to and from my home. You don’t get that every where today. Customer service both in person and on the phone was amazing...it’s so true what you give is what you get. I hope to continue doing business with them in the future. Thank you for your honesty and willingness to serve the public.

5
Mint Hill

Thank you for taking the time to leave us a great rating, Kaitlyn! We're thrilled to know that you had a positive experience with us. If there is anything else we can do to make your experience even better, please let us know!

- Mint Hill
5
Carmel Road

I work here. Most professional place I’ve had the pleasure to be part of.

5
Carmel Road

5
Huntersville

I'm new in the area, and so far I have seen this Auto Repair shop is the best and their employees are very professionals and friendly. I will go back for more services.

5
Ashley Road

5
Midtown

After being locked up in the Toyota dealer service department after closing.... I was done with using factory service! I read nothing but good reviews for Woodie's and now I'm a customer! The free shuttle is a game changer! The rates for oil change, inspection, replacing bulbs to pass inspection, etc. were tremendous. Again, the ride home and ride back all between 11:30 am and 5:00 pm was all I could want in a service department, but was never offered in all my life.

5
Arrowood

2
Carmel Road

Overall the service was great but I was not treated well by Oliver. I checked in around 9am and was told they have a shuttle if i needed it. I made sure they could come back to pick me up from work, and was told it wouldn't be a problem. Later Oliver called to talk about my car and once again I asked to get the shuttle, he said that was fine. He then called back after my scheduled time which I had to schedule for my lunch break but it was too late. He then proceeded to tell me he can't schedule a specific time which is completely different from what I heard all day. I had to take time off to get the shuttle, with a very upset boss. The shuttle driver couldn't find me, even though I gave precise directions and it wasn't difficult. He also didn't wear a mask in the vehicle which made me incredibly uncomfortable. I will not be returning to Woodie's, after all this.

Ms. Knox, this is Brad Woodie, owner of Woodie’s Auto Service, thank you for your review however embarrassing and infuriating as it may be! I’m sure you’re aware of what business owners always say, is that “problems can never be addressed if management is not made aware of them.” In this case, unfortunately, you experienced a total lapse of judgement and flagrant violation of our company policy. Our policy is to always provide “white glove premium customer service” which extends to and includes our shuttle service. Our drivers are provided navigation services so the ease or difficulty in a pick up address is irrelevant and company policy during these COVID19 times is to ALWAYS wear a mask in the presence of a customer! I will promise you I will identify who your shuttle driver was by tomorrow morning and he/she will be disciplined immediately according to our company policy! I sincerely apologize for this distasteful experience and truly hope you will give us the opportunity to make amends in the future. My email is [email protected] and welcome the opportunity to speak with you further if you wish. Thank you again for your response and again my sincerest apology, Brad Woodie

- Carmel Road
Woodie's Auto Service and Repair Centers is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Midtown (704) 837-7487, Ballantyne (704) 954-8446, Indian Land (803) 253-2181, Carmel Road (704) 837-4380, Arrowood (704) 624-7650, Uptown (704) 802-5437, Charlottetowne Avenue (704) 817-4140, Ashley Road (704) 445-9063, Davidson (980) 231-1123, Huntersville (704) 885-5193, Mint Hill (704) 209-7056, Matthews (980) 245-4790, Mallard Crossing (704) 288-3284, Fort Mill at Doby's Bridge (803) 232-5447, Summerville (843) 420-3000, Savannah Hwy (843) 377-9880, Eagle (843) 408-0809 if you have any issues in accessing any area of our website.