Mallard Crossing
Takes way too long. I will not be coming back to Woodie's. Nice customer lounge, get comfortable, you will be waiting a long time. Took them 3 and a half hours to inspect my work van and change one headlight. They had my van for an hour and a half before they told me the headlight needed to be changed, which added another 2 hours to the whole ordeal? Staff is friendly, and the facility is nice and clean, with complimentary snacks and TV in the lounge. I simply can't afford to waste that much time waiting for such a basic service. Maybe you can...
Justin, we appreciate your feedback. We're sorry to hear about the extended wait time for the service. We understand the frustration this may have caused. We strive to provide efficient and timely service, and we apologize for falling short of your expectations. Please know that we take your feedback seriously and will use it to improve our processes. Thank you for your kind words about our facility and staff. We hope you'll give us another chance to serve you better in the future.
- Mallard Crossing