North and South Carolina Auto Repair

i dropped a car keys for my Mercedes-Benz SLK down in the engine block a few days ago and tried everything to retrieve it. Initially, I could see it, but in my efforts of retrieval, I keep pushing it forward and out of reach. My wife suggested taking it to Woodie's to see if they could find it. The people at Woodie's were amazingly sympathetic and had someone with some tools to see if he could grab it. He did check the forward underneath panel and could hear it. They put on the lift, removed the lower panel, retrieved my key, and reinstalled the panel - all for a very reasonable cost. I am so appreciative of their responsiveness and quick work. They also took the time to do a quick maintenance check and pointed out some other issues that I needed to be aware of. Great Job!

GREAT customer service. Incredibly friendly employees who get my car fixed in a reasonable time. Hourly labor charges are fairly competitive. My official go to mechanic shop.

GREAT customer service. Incredibly friendly employees who get my car fixed in a reasonable time. Hourly labor charges are fairly competitive.

The work performed was fine Low balled the estimate then increased the price by almost $400.00. To be that far off on a simple fix is just not right I understand wanting your business but if that is how you have to get it you need more honest employees

Very honest and reliable service. They don’t try to up-sell unnecessary services. My 2 cars have been maintained here at Woodie’s at Ballantyne and also at the Charlotte Highway locations for last 3 years.

Good shop with speedy service especially when many shops are to busy or overbooked. They took the time to help out my father who had a old 1972 vehicle that had some issues they honored a warrantee on a previous repair and didn’t charge us to inspect the vehicle to find what was a new problem not the previous repair. This shop didn’t charge for the inspection in order to find the new similar problem which was the right thing to do. Most shops may have wanted to charge the half hour fee but these guys honored their work and called it good will for a loyal customer which is a great thing to see these days.

This was my 4th or 5th time using the Woodie's Indian Land, SC located on Charlotte Highway (521). All seemed to be the same as my last visits with three exceptions. First, it appeared to me that here was an entire new team of front desk staff. Not a problem as I was promptly met with the same friendly greeting as usual. Second, I pointed out to the young man (I believe his name was Eric), taking in my vehicle, to be sure to apply the military service discount (10%). While he acknowledged that he would be sure to do so he never adjusted my bill costing me an additional $8.00. Third, it seems that they have with done away with providing 'waiting' customers a variety of snacks. The free coffee remains.

Woodie’s is THE BEST. I trust them to give the best service and take care of all my automotive needs. Dealing with Kenny is great, and having David drive me home is always good for great conversation. Don’t hesitate to use them - they provide top-tier service.

Very professional! Thank you Austin for taking good care of my car