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5
Indian Land

Great and honest

5
Indian Land

Always a quick in and out, and very professional. The place we’ve gone to for years if simply too busy/booked up these days. Woodie’s takes me without an appointment and gives excellent service. Might be our new spot!

1
Indian Land

Charged for diagnosis . That was given to me free at O'Reilly's and wanted 4600.00 for catyitc converter. Real rip off . Will never step foot in matt Hudson. Mgr. Store again. NEVER

2
Indian Land

I had a strange experience at Woodies the other day when took my car for a diagnostic for a lit engine light. The process was taking longer than I expected so I inquired at the front desk and was told that they were researching my car’s service requirements before releasing the diagnosis and recommendations. They then sent me a lengthy report that I needed to wade thru to get to the relevant information. When I asked her to just give me the answer she said she didn’t know anything about cars but it was a manifold sensor and it would cost $1200. Well, it wasn’t exactly a sensor and she wasn’t sure how much was parts and how much labor but it might cost more if they need more time or there are more problems. Mind you, a mechanic was sitting only 10 feet away. With that explanation she asked if I would like them to do all the work recommended in the report as well as the repair as if the explanation was perfectly clear. When I asked her how much the part was she didn’t know if it was included in the cost or not. I called later and insisted on a written quote with all details. It was then that I noticed they assumed I was okay with a generic part rather than the OEM for my Audi. What planet are these people on?

5
Indian Land

GREAT!!!! Staff is always friendly and helpful. I always receive fast and quality service.

5
Indian Land

Great experience.

5
Indian Land

1
Indian Land

They wont give quotes for repair service over the phone. They have to insult your intelligence, and have you bring the vehicle in for them to diagnose the problem. Which comes with a fee....lol

1
Indian Land

This may have been a one-off mistake, but recently had my car in for a 70K mile inspection and Woodies said rear pads were 3mm thick and needed to be replaced for $550. Took it to the shop that normally services my vehicle and they measured the pads at 6mm and said they were fine. The shop I usually use includes photos of all measurements. So always get a second opinion!

1
Indian Land

Poor service, and they ripped me off

Woodie's Auto Service and Repair Centers is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Midtown (704) 837-7487, Ballantyne (704) 954-8446, Indian Land (803) 253-2181, Carmel Road (704) 837-4380, Arrowood (704) 624-7650, Uptown (704) 802-5437, Charlottetowne Avenue (704) 817-4140, Ashley Road (704) 445-9063, Davidson (980) 231-1123, Huntersville (704) 885-5193, Mint Hill (704) 209-7056, Matthews (980) 245-4790, Mallard Crossing (704) 288-3284, Fort Mill at Doby's Bridge (803) 232-5447, Summerville (843) 420-3000, Savannah Hwy (843) 377-9880, Eagle (843) 408-0809 if you have any issues in accessing any area of our website.