Facebook Pixel

Dupont Location NOW OPEN!

5
Charlottetowne Avenue

Thank you for the 5-star rating, D W! We strive to provide the best service possible. If you ever have any questions or need assistance, please don't hesitate to reach out. We appreciate your business!

- Charlottetowne Avenue
3
Charlottetowne Avenue

Thank you for your feedback, Robert. We value all customer experiences and opinions. If there is anything specific you would like to address or discuss further, please reach out to our customer service team.

- Charlottetowne Avenue
5
Charlottetowne Avenue

My new favorite shop for tires, inspections, etc.

5
Charlottetowne Avenue

Great place! Staff was helpful.

Thanks for the positive feedback, Jordan! It's wonderful to hear that you had a great experience with our helpful staff! We strive to provide excellent service to all our customers, and we're glad we could assist you. We hope to see you again soon!

- Charlottetowne Avenue
5
Charlottetowne Avenue

I love how honest they are here at Woodie’s! I was told my van needed a new axle, caliper and bracket by a mechanic friend that came by my house. He said it was too much work for him to do in my driveway so I took it to Woodie’s. When I went in, I had already told them that’s what I thought I needed, and when they looked, found out that I didn’t need a new axle at all. Most shops would have done the work and charged me anyway, but they were honest and told me the axle was fine and didn’t need replaced. Thank you Dana and Patrick!!! I will only take my car to Woodies from now on because I know I can trust them!

Thank you Jennifer for the fantastic review! Here at Woodie's, honesty and dedication to our customers are our top priorities. We're glad we could provide you with accurate and trustworthy service. We look forward to serving you again in the future!

- Charlottetowne Avenue
5
Charlottetowne Avenue

I would like to thank Dana who help me by putting air in alllll my tires...thanx Dana you Made my day..🌳🐘🌳🐘

Thanks for your kind words, D'Lady! Dana is awesome, and we're glad she helped you out. Let us know if you need anything else!👌🚗

- Charlottetowne Avenue
1
Charlottetowne Avenue

NEVER USE WOODIES- ZERO RATING I have always owned Mercedes Benz and Woodies on Charlottetown Ave was my go to for several years. I would also recommend them to other Mercedes owners as they did great work at a great cost. HOWEVER, this recently changed with the last two visits. I only needed a battery replaced and headlight replaced in December 2024, and they charged me $850 for the services. I thought this cost was extremely high as I was only asking that the battery be replaced. But because I was a faithful customer, I had my car towed to them again in February to replace a damaged side air intake tube. The car was making a popping sound, so instead of driving it, I had it towed to Woodies. The tow truck driver had already told me that this should be minor and only cost around $100 to replace the tube. HOWEVER, Woodies called me and told the me the cost would exceed $2900. I was outraged and told them I only wanted the tube replaced and their response was that the tube was not a separate part and that the entire top of the engine had to be replaced. I declined the service and had the vehicle towed to the MERCEDES Dealership. The dealership was able to replaced the tube the the total charge for repairing my car was $106. NEVER AGAIN Will I use Woodies Auto Service. Woodies also charged me $186 for the bogus diagnostic that had to be paid before they released the car. NEVER NEVER AGAIN

Dear Tyler, we are truly sorry for your recent experience at our shop. Your satisfaction is important to us and we want to make things right. We understand your frustration and we apologize for any miscommunication or misunderstanding regarding the cost of the repairs. We value your feedback and we will use it to improve our service and communication to avoid any similar situations in the future. If you would like to discuss this matter further, please contact us directly.

- Charlottetowne Avenue
5
Charlottetowne Avenue

Thank you for working me in to service my car when time was of the essence. Excellent work.

Buzz, thank you for the 5 star review! We are thrilled to hear that we were able to accommodate you and provide excellent service when time was limited. We appreciate your business and look forward to seeing you again at our dealership.

- Charlottetowne Avenue
5
Charlottetowne Avenue

My first time trying this place for car inspection and their customer service was excellent will definitely recommend to friends and family and come back myself. I’m huge on customer service and that’s hard to come by these days so this was so appreciated, it’s the simple things.

Thank you Acacia for the awesome feedback! We are thrilled that you had a great experience with us. We pride ourselves on providing top-notch customer service to all of our valued customers. We look forward to serving you again in the future and appreciate any recommendations you may have.

- Charlottetowne Avenue
1
Charlottetowne Avenue

We took our car to get the tire fixed. They replaced the wrong tire. Then said. Well that tire looked bad, even though it wasn’t the one that had low pressure. Refused to refund the Wrong tire and then said well we can just patch the tire. Now. After all this, and almost $400 later, my tire is still flat! Now they won’t answer their phone. Never go to this location.

Joseph, we're sorry for your negative experience. It's important to us that our customers receive the highest level of service #andwearecontinuallyworkingtoimproveandprovideabetterexperience. Would you be comfortable sharing the location with us? #so we can address this issue and prevent similar situations moving forward. We want to make sure that we rectify this situation in a timely manner.

- Charlottetowne Avenue
Woodie's Auto Service and Repair Centers is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Midtown (704) 837-7487, Ballantyne (704) 954-8446, Indian Land (803) 253-2181, Carmel Road (704) 837-4380, Arrowood (704) 624-7650, Uptown (704) 802-5437, Charlottetowne Avenue (704) 817-4140, Ashley Road (704) 445-9063, Davidson (980) 231-1123, Huntersville (704) 885-5193, Mint Hill (704) 209-7056, Matthews (980) 245-4790, Mallard Crossing (704) 288-3284, Fort Mill at Doby's Bridge (803) 232-5447, Summerville (843) 420-3000, Savannah Hwy (843) 377-9880, Eagle (843) 408-0809 if you have any issues in accessing any area of our website.