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5
Ballantyne

Woodie's sets the new standard for what an automotive shop should be. Great service. Wonderful waiting area with coffee, snacks, tv , and WiFi. You can see the extra clean auto bay where they are working on your car.

Thank you Deven for the kind words. We strive to exceed our clients expectations. We appreciate your business.

- Ballantyne
5
Ballantyne

Great facility. I had to handle everything over the phone as my daughter and I were in 2 separate cities. They let me know nothing was wrong with the car but car lost communication with the key. Because of their honesty I allowed them to do preventative maintenance on her car. Very professional and honest. Any other problems we have I will return.

Thank you Lisa. It's always nice to hear from our customers when we live up to your expectations. We hope you have a wonderful holiday.

- Ballantyne
5
Ballantyne

I've had our GMC Yukon XL and GMC Sierra serviced here and have been pleased with the price and quality of the work.

4
Ballantyne

I had an extremely difficult repair to diagnose. It was just one of those things that looked to be a particular issue and was repaired. However, the repair only partially fixed the problem which turned out to be damaged as a result of the main issue which only an expert could find. After bringing it back indicating there still seemed to be a problem, these guys were diligent to the most extreme level finding what turned out to be and intermittent short that only occurred under certain circumstances which is what made it nearly impossible to find... They did, they fixed it, and truthfully it was their persistence to make it right, which was what ultimately made it right.. Good group of folks...great facility...

Hi Showtime Deliveries, thank you for your review. At Woodie's Auto Service we strive for customer satisfaction on all levels. Thank you for your business and loyalty.

- Ballantyne
4
Ballantyne

I have used this location for auto maintenance since moving to Charlotte in 2015. I recently took my car in for scheduled maintenance and was told that the transmission pan was leaking. I mentioned that this Woodie’s location had repaired the pan within the past six months which the customer service rep verified. When I took my car back for the repair, I got a call diagnosing the problem which was not as serious as I had feared. They honored the warranty and replaced the gasket at no cost! Why only 4 out of 5 stars? I live within walking distance of this location and have never used the courtesy van. But I needed to get to work in uptown and, when I made my appointment, I asked for a lift to the Lynx 485 & South Blvd blue line station. I was told they couldn’t do support due to rush hour traffic. As it was Veterans Day (a holiday for many in Charlotte), traffic was minimal. I ended up taking a Lyft to and from the station instead so the free service visit actually cost me $30.

5
Ballantyne

Very friendly staff, fast and easy service, great location, nice facility.

5
Ballantyne

Woodie’s has been a good replacement for dealership service. They fix what you need and don't try to sell you what you don't.

5
Ballantyne

Great people and great customer service. They always take care of their customers.

5
Ballantyne

Woodie’s is so near my house it is easy to drop your car and walk home. They seem to be focused on customer satisfaction. We are getting better treatment here than we have at the dealership.

5
Ballantyne

I came in with a broken radiator and an issue with my car overheating. I got three other quotes before coming to Woodie’s and not only did they offer the lowest price for repair, they also shuttled me home and offered to pick me up when the car was done. Then, when they found another issue with my car, they fixed it for free on top of the radiator work. Definitely would come back again for any other mechanic work. Big thanks to Ken for helping me through the entire process.

Woodie's Auto Service and Repair Centers is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Midtown (704) 837-7487, Ballantyne (704) 954-8446, Indian Land (803) 253-2181, Carmel Road (704) 837-4380, Arrowood (704) 624-7650, Uptown (704) 802-5437, Charlottetowne Avenue (704) 817-4140, Ashley Road (704) 445-9063, Davidson (980) 231-1123, Huntersville (704) 885-5193, Mint Hill (704) 209-7056, Matthews (980) 245-4790, Mallard Crossing (704) 288-3284, Fort Mill at Doby's Bridge (803) 232-5447, Summerville (843) 420-3000, Savannah Hwy (843) 377-9880, Eagle (843) 408-0809 if you have any issues in accessing any area of our website.