North and South Carolina Auto Repair

Really not sure what’s happened in the last few visits, but service has dramatically decreased while prices have increased. We brought our certified preowned ‘18 Mazda CX-9 in for a 28 Point Vehicle Safety Inspection 2 weeks after purchase (June 18th) and it cleared all safety points in the green minus a cosmetic issue. For the breaks, the technician left the following comment: “Upon inspection of your [front\back] brakes we found your brakes are in good shape at this time.” Today (September 15th) we brought the car in for its standard oil change. To our surprise, the inspection listed “ Upon inspection we found your front brake rotors to be pitted/worn” and “Rear brakes are metal to metal. Upon your inspection we found that your rear rotors are worn/pitted.” In less time than that between oil changes, the breaks were so worn they required replacement as well as $400+ in new rotors. When I inquired if this was an issue to expect with the car and how in 3 months we could have such a drastic difference, I was informed that this is standard, things wear down overtime and “they manufacture things just at minimum requirement so they need to be replaced a lot.” All in all what we thought would just be an oil change turned into a $1,000+ bill. On top of that, when we turned the car on to leave, they hadn’t completed the repairs because the “change oil” code still showed on the dash. I used to love this shop. Dwayne ran it like a well oiled machine - pun intended. He was always polite. But it feels like prices have dramatically increased the past few visits and the service quality has dropped. I don’t doubt that my car is safe to drive after visiting, but I can say you can find similar or better service elsewhere for a better cost.

Clutch failed on a Sunday, had it towed to Woodies, though had never used them. Spoke Monday explaining that we needed the truck to help my son move out and move in. They were able to finish the work on the next day, Tuesday! The price was reasonable, and the people there were personable.

Very professional and I especially like the invoice that reviews what was done and any other repairs that may be needed

Great people and great fast service.this was my second time in a month with a different care and problem.

Great people and great fast service.this was my second time in a month with a different care and problem.

Woodies has serviced our vehicles a few times and we have been extremely satisfied. From an oil change to A/C diagnostic/repair to a quick stop asking them to check the coolant level in my car because the light came on. W

This was the first time I have used at Woodie's. I was treated very well at the Ballantyne and I felt like Sean took my concern seriously about my tire. Three other repair shops had looked at my tire, but never found the nail in it. Woodie's at Ballantyne found it. My car was repaired in a timely manner.

Went here for a tire replacement. Went straight home. The next morning get in the car and all I hear is clunk clunk. Come to find out the tire is barely hanging on and the lug nuts were not tightened at all. Totally unacceptable. Do not go here

Great service. Knowledgable staff. All information presented clearly and questions asked were answered. Thank you!

Had my truck dropped off there by tow truck, cuz wouldn't start, belt was squeaking and leaking antifreeze. First off took two weeks with no communication and finally when they did finish my truck they lost a part on my truck nothing was tightened down filter were loose clamps loose. So when I called they said bring it back in and they told me another quote until I spoke with management and they said they would fix their mistake. 3 days later no calls again I called back and it was done, took the truck and still doing the same thing 3200.00 dollars later what a rip off and terrible service so called mechanics. I will never use them again, i wouldnet' use them to work on my sons power wheels