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5
Davidson

Thanks to Darren & the Woodies team - without too many details, I had a "gremlins" car problem that could have SO easily gotten "upsold" to an expensive fix. Woodies solved it quickly & at a fraction of what I expected to pay. Real pro's, thanks!

5
Summerville

Great customer service! Billy was able to get my car in right away. We will definitely be back for our next service.

5
Arrowood

Thank you for repairing our truck on such a short notice so we can make it back home safe. Everyone has been so nice and professional. We absolutely recommend this place.

1
Arrowood

Do not trust them to diagnose your car.. We took our Kia Sorrento there. They did not put the bolt back on the heat shield which cause a rattling sound. The check engine light was on. We told them it came up as the o2 sensors. It was smoking out of the tail pipe and making a noise when accelerating. We were told we needed an oil change and o2 censors. My husband informed them that we had an oil change, that the indicator was not reset. They charged us $174.40 to diagnose what we told them was already wrong. They quoted over $700 to change the o2 sensors and change oil. The sensors and oil (with a booster) with the filter were $253 so they were charging over $447 for an oil change and o2 sensors. 1hr 30 minutes max of work. We took it home and did these things and the car still smokes and it still says to change the sensors. They never checked the smoking out the tail pipe issue. They are a sorry excuse for a shop. I get better help at auto zone.

5
Davidson

My husband needed his window washer blades replaced and was prepared to wait since he didn't have an appointment. They took the car back and replaced the blades within 5 minutes and he was on his way. Thank you for the great customer service as always.

5
Davidson

Very helpful, knowledgeable, and excellent customer service. Best auto shop in the Davidson area!

5
Eagle

1
Indian Land

Poor service, and they ripped me off

2
Mallard Crossing

I recently took my car to for an inspection, and I had a mixed experience. On the positive side, the front service was nice and welcoming. However, I encountered an issues that left me dissatisfied. Before the inspection, I had my car checked by my mechanic to ensure it was ready to pass, as I was planning to go out of town that Friday. The inspection was supposed to take under an hour, but I ended up waiting much longer. The main issue arose when they failed my car for a "loose" tire rods. The next day, I took my car back to my mechanic, and he replaced all four tire rods. He mentioned that while there was a little give, it seemed they were being overly picky. I think they were trying to upsell their repair services. (Who cares about a $30 inspection fee when you can upsell services you wouldn’t have normally come in for.) Usually, I go to a quick service place for my inspections and I'm in and out in 15 minutes. I wanted to share my experience so others can be aware and make an informed decision.

Dear Deivaxis One, thank you for your detailed feedback. We're glad to hear that our front service team provided a positive experience. We sincerely apologize for the extended wait time and the issues with the tire rods. We never aim to upsell unnecessary services and appreciate you bringing this to our attention. We understand your frustration and will use your comments to improve our processes and ensure a more efficient and transparent inspection experience for all our customers.

- Mallard Crossing
1
Mallard Crossing

Zero confidence in their ability to accurately repair the part without overcharging me.

Dear Sean Curtis, we are sorry for the negative experience you had with us. We strive to provide accurate repairs at fair prices. Your feedback will be shared with our team to ensure better service.

- Mallard Crossing
Woodie's Auto Service and Repair Centers is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Midtown (704) 837-7487, Ballantyne (704) 954-8446, Indian Land (803) 253-2181, Carmel Road (704) 837-4380, Arrowood (704) 624-7650, Uptown (704) 802-5437, Charlottetowne Avenue (704) 817-4140, Ashley Road (704) 445-9063, Davidson (980) 231-1123, Huntersville (704) 885-5193, Mint Hill (704) 209-7056, Matthews (980) 245-4790, Mallard Crossing (704) 288-3284, Fort Mill at Doby's Bridge (803) 232-5447, Summerville (843) 420-3000, Savannah Hwy (843) 377-9880, Eagle (843) 408-0809 if you have any issues in accessing any area of our website.