North and South Carolina Auto Repair

I have been using this auto shop for years and I have had nothing but excellent service from them. Any time I have a question about my car or need something done, I know I can call them and get a straight answer.

I will never take my car anywhere else! Best customer service and best prices anywhere!! They were nice enough to get me in during their lunch break and did an amazing job

A spectacular business!!! I have never been treated so well and felt as comfortable in an auto service shop before. Duane and the others were very helpful and patient with my inquisitiveness ( a non-mechanics need to understand exactly the work to be done and why...). I will definitely go there again. And thanks guys for the excellent customer follow-up. I really like that I can access my "service history" and your other services on your website. I wish all customer service type businesses were more like yours. A+ in my book!

The three 1 star reviews from the women had me hesitant to go to Woody's. I took the chance because it was so close to my job. I don't know what happened there but Jeff was more than polite, went beyond my expectations and has a calm pleasant demeanor, I can't imagine him raising his voice nevermind yelling. Anyway, repairs were competitively priced, timely (everything done in 1 day despite being very busy), accomodated my work schedule and provided me with a ride multiple times. They do close sharply at 6. Don't go in at 5, 530, expecting work to be done.

As long as I stay in Charlotte, I will always take my car to the Charlottetowne Ave Woodie's. They do great work on my car at a fair price, and they always take the time to explain my car's maintenance needs. They are honest with me about what needs to be done right away versus what can wait, which I really appreciate. Most of the time they say it's okay to wait, but they price it for me so that I can be prepared for when it is time to do it down the road. They do get very busy as they service TONS of cars, so I would recommend making an appointment instead of just walking in. I've always felt I've been treated very well by management, not sure what some of the negative reviews are talking about.

I called ahead of time to have my car serviced for an oil change that takes NO time. When I called they said that it was a 1 hour wait because there are 3 cars ahead of me. I took my car in not even a minute after I called at 12pm on the DOT! and they said it should take 45 minutes to have my car serviced. So I am looking to get my car back at 1:45pm. Time goes by, no call. 1:45 pass. No call. 2:45 pass and I call because JOHN* didn't return my call. I asked him if my car was finished and he said they haven't even began to work on my car yet. He said my car is next. 3:45 pass and my car still ISNT done. I call back and I ask them why my car isn't done & by this time I am requesting to speak to a manager. I ask the manager why my car isn't done and why they haven't called me and what is the status on my car because I need my car to drive home from work. He says my car is done and he will call me back. NO ONE CALLS BACK. 4:45 I call and I said I thought my car is was finished, why haven't I received my car yet. He said he "thought" it was but it wasn't and he apologizes. I demanded someone pick me up from my job because I need my car and the level of service was completely unacceptable. 5pm and I had to walk down the road to get my car and all they had to offer was a "SORRY". I would not go to this place if I were you. They have horrible customer service. Couldn't even offer me a discount...ARE YOU SERIOUS. never again.

Professional, good service and comfortable waiting area. Spoke to a guy named Rodney, he got me in and out quickly even though they were very busy. Will definitely be back for any automotive needs.

These guys have been taking care of our cars for a long time. Excellent work. Straightforward. They always call to get an ok once they troubleshoot a problem.