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1
Mint Hill

This place is a scam. Ionly gave it one star because there isn't an option for zero stars. I went for an oil change and they told me that i needed a battery when i drove it in there with no problem. Then he tells me the battery is $411!!! Yeah right its not a Tesla, I have a 2007 canry

We're sorry to hear about your negative experience. Please know that customer satisfaction is our top priority. We'd like to address your concerns and find a resolution. Could you please reach out to us directly so that we can further discuss your situation?

- Mint Hill
1
Mint Hill

My buddies grandma went in for a blinker bulb replacement. They ended up putting the car on the lift per policy. Charged her for it. She walked out spending over $300 for a bulb and switch.

Hi John, we're sorry to hear about this. Customer satisfaction is our top priority. However, since there are no details mentioned in the review, we are unable to investigate or contact you directly to resolve this issue. We value your feedback and will use it to improve our services. Thank you.

- Mint Hill
1
Mint Hill

WARNING: My grandmother who is 85, went to this place for a new blinker bulb. They ended up putting the vehicle on the lift (they said it was policy) charged her for it, yet we all know nothing under the car has to do with the blinker. Then, said they had to replace the switch for it which they charged her $106 but the most expensive one I found online was $51. Coming to a total of $306. I looked out of curiosity to see how has it was to replace a switch, took me about 6mins to remove and put back on…. After leaving there, the windshield wiper sprayer now no longer works. Coinsidence, i think not. Then today I was walking into Happy’s to eat breakfast, and a 93 year old kind lady asked me if I could help with her car. The battery was dead, so I tried to charge it and no luck. So, I took the battery out and as I did she tells me she went to woodies before to ask about a new battery and they said it was $400+ for the battery she (required) for her car. I took her to AutoZone with her battery to check it and she needed a new one. Duralast for $250 and change. Took her back and installed it for her. Then entire thing between pulling it out, taking her to the store, and installing took less than 30mins. After sharing with local groups in town, more and more people have come forward sharing similar stories, and worse. Most of them were female, elderly, and people who had elder family or female members of their family that had bad stories. All I can say is BUYER BEWARE!!! #pricegouging #whistleblowing

Thank you for sharing your concerns. We strive to provide exceptional service to all customers, regardless of age or gender. We take your feedback seriously and will address the issues raised. If you have any additional details or would like to discuss your experience further, please contact us directly.

- Mint Hill
5
Midtown

5
Carmel Road

I am so happy with the work that was done to my car, they technicians/employees working with Woodies are the best!

5
Carmel Road

They checked out the starter switch and alerted me to a recall on the starter switch.

5
Indian Land

Very honest and reliable service. They don’t try to up-sell unnecessary services. My 2 cars have been maintained here at Woodie’s at Ballantyne and also at the Charlotte Highway locations for last 3 years.

5
Carmel Road

Always a great experience.

5
Mallard Crossing

We can thank Zach and staff enough for taking care of our daughter's car issue. She is in college and her car broke down and was towed to another service station who quoted a large bill. Fortunately, we knew items they were saying needed replaced did not and had it towed to Woodie's to check out!! They worked with part supplier to obtain a warranty part, saving us the hassle and money! and did the work for $1400 less than quote from other station. They called us daily to let us know the status. Highly recommend!!

5
Fort Mill at Doby's Bridge

The receptionists were friendly and very helpful. The mechanics did a quick, successful repair. The waiting area is comfortable and includes a wide assortment of complimentary snacks and drinks. I’ll be back whenever I need auto care.

Woodie's Auto Service and Repair Centers is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Midtown (704) 837-7487, Ballantyne (704) 954-8446, Indian Land (803) 253-2181, Carmel Road (704) 837-4380, Arrowood (704) 624-7650, Uptown (704) 802-5437, Charlottetowne Avenue (704) 817-4140, Ashley Road (704) 445-9063, Davidson (980) 231-1123, Huntersville (704) 885-5193, Mint Hill (704) 209-7056, Matthews (980) 245-4790, Mallard Crossing (704) 288-3284, Fort Mill at Doby's Bridge (803) 232-5447, Summerville (843) 420-3000, Savannah Hwy (843) 377-9880, Eagle (843) 408-0809 if you have any issues in accessing any area of our website.