Davidson
That place is a scam. I went there because of a brake leak. I had to pay something like $40 to have diagnosed. They then called me back and told that I needed to pay another $150 or $200 to spend more time studying the brake which I did. They finally called me back saying that was a 15 hours job and the cost would be over 3k!!!!. It was not worth doing it. I picked up my car, asked where exactly was the issue. They could not answer!!! I then realized that the "technician" did not bother unscrewing anything and preferred to brake the wheel liner. They worked like porks, did not provide with a diagnostic, and gave me a quite that doesn't make any sense. At the end, it took me 1 hours and half (instead of 15 according to them) to fix all the brake lines. I sent them an email asking for explanation : the manager never dared contacting me back (meaning that he supports that type of behavior?), and preferred to let the very young and nice gentleman at the desk try to fix his mess for him. Avoid at all cost
Dear Robert, We apologize for your negative experience at our shop. We take customer satisfaction seriously, and your feedback is valuable to us. We assure you that this is not the level of service we strive to provide. Could you please reach out to us directly to discuss this matter further? We would like to make amends and understand what went wrong. Thank you.
- Davidson