North and South Carolina Auto Repair

Patrick, Dana, Tho & team are top notch!! Brought my car in for a coolant leak and quickly they identified I needed a new water pump and thermostat. Day after picking my car up the check engine light came on again and brought it back for them to inspect. They were able to fix the secondary issue with no additional cost all while assuring me everything should be good when they completed. A few days later I got a courtesy phone call from Patrick the manager just checking in to see if the light came back on, etc. In my opinion that’s the definition of personal touch and customer care. Well done Woodie’s team, you’ve got a new referral source in me.

These people are dishonest--they charged me $435 to NOT fix my car--they did not get proper authorization--just racked up the hours--do not ever go to this garage

Patrick, Dana and Tonya are amazong! I had several vehicles that needed inspections and various repairs and they worked with me to get it all done in an efficient and timely manner! They are knowledgeable, kind and so pleasant to work with. Highly recommend Woodie's ... especially the Charlottetowne location!

I was disappointed with the service received by Woodies. I dropped my car off on Monday morning, I received no communication from them regarding when my car would be ready and what was wrong with it. I had to keep calling to get updates. We didn’t receive our car back until Tuesday the next day (a very simple fix that could have been done in a few hours) and again, they didn’t even call us when it was ready. After leaving and not even driving 10 miles, the same problem happened again. We were then told it would be a $740 fix. I took the car to another mechanic for a quote for the same work and was quoted $400 LESS. I found the people working the front desk incredibly rude. Overall, I recommend taking your business else where or at the very least getting a second quote. EDIT - after the car being reviewed by another mechanic, it didn’t need the work we were told it did. Waste of time and money. Changed to 1 star. Go elsewhere.

The service is so professional. The employees are extremely nice.

Friendly staff, communicates well, easy scheduling, highly recommend!

I’m pretty disappointed in my most recent experience at Woodie’s. They blatantly lied, in an attempt to charge more money, saying my oil had not been changed. When I declined their offer to change it, seeing as I had already paid the dealership 3 weeks prior and needed to go back there, they claimed they changed it for free. Clearly the dealership just forgot to turn the alert off on my car and Woodie’s didn’t want to get caught lying. It’s extremely frustrating when you do what you can to support local businesses and they try to scam you. And for what…$75-$90? I’ll never go back to another Woodie’s.

Woodie's Auto Service is my go to auto shop for my 2020 Hybrid RAV4. As a single female with limited knowledge about cars, I have been screwed over by the service department at several Toyota dealerships. I was relieved to find a place where I can trust I'm not being taken advantage of. The staff are always friendly and talk me through the recommended maintenance before doing the work and never pressure me to agree to all the recommendations. They also have an amazing complimentary shuttle service that will do pick-up and drop-offs from your home (within reason) so you don't have to sit there all day or pay for a ride share. 10/10 recommend.