North and South Carolina Auto Repair

Jeff went above and beyond to help me. An alert popped up in my car that the coolant overheated, and there just happened to be a Woodie's in the area. The repair shop was closed, but Jeff, the manager, happened to still be in the office of the shop. He checked my car, showed me the issue, and allowed me to wait in the lounge until my ride showed up. He kept the car overnight so it could be worked on the next day, and I got my car back in less than 24 hours.

Stopped at the gas station and had some trouble getting back on the road. Googled mechanics near me and they were across the street. The mechanic walked across the street, acessed the problem and i was able to drive it over for them to fix. Great customer service, friendly staff. Thanks for the help!!

Always know if I have an issue with my car I can call Austin and he will work get it taken care of. They are super trustworthy and honest. I highly recommend.

Excellent

Car was diagnosed. Authorized work to be done. When picking up the car paid invoice and left. After leaving realized they did not perform the work they diagnosed, but did perform a different service without authorization. Tried calling corporate office. No one working after 2pm on Friday and just called today and no one in office again to speak to.

Good service got me out in a quick manner. I would definitely recommend them! the people up front are great!

Great place, Great people, Great professionalism, Great quality and Great prices. That's 5G's from from me. I recommend this place to everyone

Great people that are honest.

My dad put my car in their shop for two full weeks. Had a problem getting the car to start when the temperature dropped below 30 degrees outside. Called up there after a week to see where the repairs were. Was told that there was nothing wrong with it at all. Was argued with when they were told that there were problems and there was now way they had looked at the car. Turns out they confused my car with another they had up there, and had never even touched my car. Finally, The shop diagnosed it as an issue with the Alternator, alternator pulley, and serpentine belt. Quoted $1200. Agree to repairs on what was diagnosed. Four days later, get a call saying that there is an issue with a bolt that needs to be bored out and replaced. Quote is now up to $1600. Agree to that as well. Finally get the car done and go to pay. Afterwards, check the invoice and they charged me for a replacement of the water pump and a new screw. Nowhere had anyone mentioned anything about a water pump, let alone that it needed to be replaced. Never gave permission to replace said part. Final price $1300. Never even replaced the alternator or any of the pulleys that they had mentioned.