Ballantyne
Although I came in only for state inspection, it was the experience that will ensure my return for service. My husband called to see if they had any availability (at 7:30am) that same day for me to get my vehicle inspected. Most other shops would have placed him on hold for an obscene amount of time, just to come back and say that they couldn’t or flat out say no. The representative that he spoke to said “absolutely” almost immediately and scheduled me to come in at 9am. Another wrench thrown into the mix, as 15mins before my appointment (I live 5mins away, literally less than 2miles) I realized that I had misplaced my registration (after being advised that I would need it for my inspection) my husband called to let them know that not only was I running late but I’ll also be arriving sans registration - upon arrival they were very welcoming and even though I didn’t have my registration, they were more than happy to continue with my appointment, easing my worries!! and immediately took my vehicle to be inspected. The service was quick, efficient and customer service was top notch! Will be coming back to this location for sure!