North and South Carolina Auto Repair

My first time getting my car service there. The manager, Patrick was very pleasant even though the work conditions was busy that morning. He called me and let me know what needed to be done. I was satisfied with the work that was done. I will come back again!

Very professional and prompt. Didn't try to sell me anything I didn't need. Will work with again.

They were very accommodating and helpful. I've used them before for a flat tire and they were the exact same.

They were very accommodating and helpful. I've used them before for a flat tire and they were the exact same.

Friendly, efficient and transparent, they went through all my options with me and helped me decide on the best option for my vehicle while not trying to steer me towards a higher price purchase unnecessarily. Will be using this location again for all my maintenance needs.

Tripp and Kenny always go above and beyond to ensure my family is safe in our vehicle.

Check engine light and VSC light were both on. I had this issue previously with a different repair company and was diagnosed faulty gas cap. For 8 months I would tighten the gas cap and the problem would resolve itself. Until one day when the lights just stayed on. I changed the gas cap (purchased from dealer) but the lights just stayed on. So I took it to Woodies thinking they would just reset the codes. I agreed to pay the 140 fee to diagnose. The diagnosis was again a faulty gas cap. I explained the cap had just been changed 1 week ago from a dealer! He insisted it was still the cap and would cost 279.00 to replace the cap including the agreed 140. I paid the agreed amount 140.00. The light remained on. The next day I would drive to Chicago for a planned trip. I took my car to my mechanic in Chicago who simply reset the codes for no charge. I have driven my car since being reset and with several tanks of gas refills and the light remains off. I would have expected Woodies to just reset the codes after finding out the cap was already changed. I guess I just need to drive to Chicago from Charlotte to get good customer service.

Woodies is the only shop I go to in CLT. Fair prices, knowledgeable staff and clean environment. Simply the best!