We have lived in Charlotte for 27 years and used various car repair companies, including dealers and independents. Woodie's is the best of them all. The amenities are nice - shuttle, waiting area, etc. - but the best thing is the integrity and quality of service. When we've done comparison shopping, we've always found Woodie's to have the best price. When we've had a tough problem that the dealer mechanics couldn't figure out, the guys at Woodie's have always had the right diagnosis. When we are likely to get a better deal elsewhere, Woodie's has been honest about that and sent us on down the road. One measure I have of merchant integrity is someone who tells me I don't need something I was all ready to purchase. Woodie's has lived up to that measure several times. For example, we needed tires for both of our cars (Lincoln's head was fully exposed), and we checked at Woodie's and at a tire place. The tire place told us we needed a special premium tire for both cars, but the fellows at Woodie's asked us a bunch of questions about the use of each car and noted their respective ages, then told us we would get equal safety and mileage going with a lower priced tire on one of the cars. That was several years ago, and their advice has proven accurate. After several years of such good experiences, the only time we take our cars any place else is when the guys at Woodie's advise us to.