Mint Hill
Drop my car off around 11:30 am and they pickup me up around 5:45 pm with all the cars put in the shop and I think I was there last customer for the day. I didn't appreciate that I had to do all the calling to see if my car was ready or not , I know that I only got an oil change but I feel like maybe I was quoted a higher price for some tails light because I had an old car. This is my first at Woodie's Auto and my last. I wouldn't have left my car and let them bring me if I thought I would have to wait all afternoon to get my car back. For a oil change it took them 6 six . It also looks like the oil is low in the car but as a say I will not take my car back there again. I feel like they gave me a higher price because I a woman.
Dear Geraldine, we apologize for the inconvenience you experienced during your recent visit. Rest assured that we treat all our customers fairly, regardless of gender or car age. We understand your frustration with the wait time and lack of communication, and we will address these issues with our team. Your feedback is valuable, and we hope you'll reconsider giving us another chance to provide you with the exceptional service we're known for.
- Mint Hill