East Cooper
Oh man where to start. Fantastic customer service right from the first call. I didn't realize a sun roof could clog and was pretty confused about what to expect and what was needed. Andrew fit me in very fast and helped create a wonderful first experience. The timeline and price was presented right up front and the work was done very quickly. They left me a voicemail that it was done and an additional courtesy call before the end of the day to ensure I knew my work was completed. By the end of it, I learned a lot about the problem and was given a great recommendation on how to remedy any additional issues I may have with it that I could handle from home. I felt no pressure whatsoever and would absolutely go again.
Thank you Jonathan for this amazing feedback! We love giving fantastic customer service! We try to educate our customers on their cars so they know what is going on. Glad you didn't feel pressured! Hope to see you again soon!
- East Cooper