North and South Carolina Auto Repair

Sadly I felt very scammed by this place. Idk if that’s their goal or because I’m a woman.. felt like it. Also, was told inspection would be about 30 mins… ended up being 1.5 hours. So I went in for an inspection knowing I needed new tires in order to pass, but I tried an inspection anyways just to see if I could pass. I was the first customer there. I waited and waited. Finally they tell me I failed because I needed new inner and outer tires rods. They quoted me about $2k and expected me back. I decided to go straight to Mazda to see what their prices would be for those parts and labor. They were surprised that I was told I needed it. They said that those are parts that are normally only replaced after an accident due to the damage. So they did the inspection for me and told me all I needed was 2 new tires (which I knew it was time for that) so point being said, I don’t trust them.

Not only did they take care of my vehicle but everyone was so nice. In fact an incident occurred with another customer that was hilarious, I had a blast actually while waiting for my vehicle, and before I could finish laughing my vehicle was ready. Thumbs up!!!

Scheduled oil change and tire rotation. While driving home noticed car was pulling to the left. Called the service rep and he said to bring it back immediately and they would determine the problem which he said was probably tire pressure. I took it back and they resolved the issue in less than 10 minutes.

Great service, great work!